Internal Sales Consultant

7 months ago


Bedfordview, South Africa ProProcess Full time

**About ProProcess**:
Located in Gauteng, South Africa, ProProcess specializes in delivering modular process solutions to the capital equipment market. With a focus on innovation and quality, we cater to diverse industries, ensuring exceptional customer service and ongoing support.

**Position Overview**:
**Responsibilities will include**:

- Build and maintain strong relationships with clients, ensuring satisfaction with ProProcess solutions and services.
- Address client queries and concerns promptly and professionally, offering timely solutions.
- Liaise with internal teams to source requested items, ensuring availability and suitability of products.
- Provide clients with comprehensive quotations and proposals, including pricing, delivery schedules, and terms of sale.
- Coordinate the purchasing process, including negotiating with suppliers, issuing purchase orders, and tracking order status.
- Oversee packaging and transportation arrangements, ensuring products are delivered to clients in a timely manner and in compliance with quality standards.
- Generate accurate invoices for clients based on agreed-upon terms and pricing.
- Monitor payment schedules and follow up with clients as needed to ensure timely payment.

**Qualifications & Experience**:

- Grade 12 Matriculation (Requirement)
- Ndip, Bachelor’s degree in engineering or a related field (Requirement)
- 2+ years’ experience in a similar role and industry.
- Adaptability to changing priorities and client requirements
- Exceptional time-management and problem-solving skills
- Ability to work independently and collaboratively in a team environment
- Proven experience in sales or customer service, preferably in the capital equipment or manufacturing industry.
- Knowledge of purchasing processes, logistics, and inventory management principles

**Key Requirements**:
**These key requirements encompass a combination of technical expertise, interpersonal skills, and strategic thinking necessary for success in the role.**
- Client management
- Technical Competence
- Problem-Solving Skills
- Design and Innovation
- Communication Skills
- Teamwork and Collaboration
- Continuous Learning
- Attention to Detail and Accuracy
- Time Management

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