Sim Specialist

Looking for a SIM Specialist to join the VAS planning and IT Delivery teams on a contract basis. The SIM Specialist will manage the design, development and testing of SIM card-related projects. The key measure for this role is the timely delivery of projects and the quality of products. The position will be based in Johannesburg.

This role requires:

- Specifying SIM electrical profiles in cooperation with SIM vendors (planning, analysis, troubleshooting and testing)
- Supporting project teams and partners with SIM profile definition (technical understanding to deliver what is needed)
- Managing relationships and technical resolution with SIM card vendors
- Aligning SIM card activities and strategies in line with global best practices
- Monitoring SIM strategy and industry roadmap to support the introduction of new SIM-related technologies and features
- Ensuring conformance and compliance in line with the organisations SIM card specifications and global SIM card standards
- Specifying acceptance test documentation, and participation in the execution of these test cases
- Reporting on project statuses internally.

The person requires the following experience:

- (preferable) Working directly for or with any of the digital security vendors providing SIM/smart cards
- technologies, e.g. G&D, IDEMIA, Gemalto, VALID and Net1;
- (optional) Engineering degree in Telecommunications, Computer science or Electronic;
- Have worked in the following teams:

- IT,
- Telecommunications,
- DevOps, and
- VAS systems;

The person requires the following SIM skills:

- Having wide knowledge of SIM-related technologies and environment:

- SIM electrical profile, applets, cryptography, SIM OTA platforms and protocols,
- eSIM technology and ecosystem (SMDP and SMSR),
- Understanding SIM card lifecycle, as well as SDLC;
- Liaising with SIM vendors, supply chain, product and IT teams;
- Being part of the SIM key generation process;
- Assisting with ordering new SIM cards;
- Being part of SIM customisation, maintenance and programming;
- Developing and planning SIM card technology roadmap in line with the organisations strategy;
- Being innovative by recommending new SIM products that can increase revenue and improve efficiency;
- Ensuring the proper execution of SIM card testing;
- Being able to troubleshoot SIM card and OTA-related problems;
- Engaging and escalating failures with SIM card vendors;
- Maintaining strategies and procedures for SIM card specifications and profiles.

The person requires the following technical skills:

- Good scripting skills in any of the following scripting: (e.g. Perl, Python, sh, ksh, csh, Linux/Unix shell);
- Good programming skills (e.g. Perl, Java, Python, C/C++);
- Good database skills (e.g. Oracle SQL, MySQL);
- Solid understanding of networking and internet protocols;
- Systems analysis and design;
- Enthusiasm about the telecommunications industry;
- Knowledge of IT hardware and infrastructure architecture;
- Performing and understanding Wireshark and network traces;
- Being involved with handset interaction tracing;
- Engaging with the product-, supply chain and marketing teams to align product and device roadmap;
- Having a broad, system-level understanding of mobile network infrastructure;
- Know how to integrate different IT systems;
- Being able to implement, integrate, and troubleshoot information systems;
- Being able to validate data systems and ensure interoperability between data sources.

The person requires the following general skills:

- Administrative and computer skills;
- Learning on the job;
- Working in a team and having strong team spirit;
- Maintaining a good working relationship and teamwork:

- Internally with the network, product, project, device, and technical teams,
- Externally with SIM, network and testing vendors,
- Keeping project status and feedback up to date;
- Managing budgets and forecasting costs with vendors;
- Flexible, open-minded, and proactive with a strong technical and analytical mind;
- Diplomatic, ability to negotiate based on technical knowledge and problem-solving skills;
- Hands-on person;
- Have excellent technical writing skills for documenting processes, and be able to standardize
- processes and procedures.
- Participate in projects developing new products or features;
- Document technical processes and new project requirements;
- Be able to standardize processes and procedures;
- Good document writing skills with the ability to map out use cases in a detailed, yet clear and concise
- manner in the context of doing Systems Analysis and design;
- Good record-keeping skills with the ability to map out System Procedures in a detailed, yet clear and
- concise manner.