Sales Executive: External

3 months ago

Northern Suburbs, South Africa Mustek Full time

**Purpose**:
The External Sales Executive will be responsible for promoting and selling Mustek products to the dealer channel, government / corporate customers, retail and key accounts, as applicable per allocated database. He/ She must be able to build lasting relationships with new and existing customers, handling sales enquiries, providing quotations and closing sales.

**Responsibilities**:

- Achieve gross profit and sales turnover target by the end of each month.
- Ensure year to date target is maintained if monthly target is not achieved.
- Focus on a better understanding of the client’s business focus or clientele and specific needs.
- Demonstrate how Mustek products and services can meet client needs, focusing specifically on areas where the client is unaware of the range of offering from Mustek.
- Provides customers with necessary product support and basic technical support and maintain the relationship between the customer and service.
- Evaluate customer spend on a quarterly basis and determine reasons for declines observed.
- Motivate dealers to attend events arranged for the Western Cape area and use these events as opportunities to promote products and build relationships.
- Maximise sales opportunities during special promotions work.
- Work closely with the internal team members or departments to ensure high customer satisfaction.
- Attend all scheduled in-house training to ensure keeping abreast with the latest technology and products.
- Monitor stock levels as per allocated responsibilities.
- Provide technical specifications and accurate quotations in the shortest possible time to ensure efficiency and customer retention.
- Follow-up with work in progress to ensure customer satisfaction.
- Report to the Branch Manager on any relevant information that will assist in understanding trends or opportunities within the region.
- Contact clients for outstanding amounts by the 10th of each month, as and when notified by finance.

**Qualification and Experience**:

- Matric
- Qualification in sales and/or marketing would be advantageous
- Driver’s license and own transport
- Minimum 3 years’ experience in a sales target driven environment, corporate/retail sales with account management experience (within ICT would be an advantage)

**Skills and Knowledge**:

- Knowledge of ICT industry
- Sales and marketing principles
- Good understanding of entrepreneurial and commercial objectives
- Knowledge of sales strategies and concepts

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