Specialist: Business Support Systems

2 weeks ago


Midrand, South Africa Vodafone Full time

**.**:
**When it comes to igniting a team of trailblazers, we're number 1.**

The number 1 Top Employer in South Africa.
Certified by the Top Employer Institute 2024.

**Role Purpose/Business Unit**:
To undertake the design, development, testing, and deployment of software products and services, specifically focusing on BSS systems, in accordance with the needs of the business.Key responsibilities encompass analyzing business requirements, designing technical narratives, developing software solutions, documenting the development process, and conducting thorough testing to ensure alignment with user specifications.

**Your responsibilities will include**:

- To define, implement, integrate, and document technical solutions for BSS Systems which are Voucher Management System, Oracle Fusion Middleware and Database technologies.
- Compile User Requirements Specification documents (URS) for new products/services, including system enhancements.
- Ensuring that projects are delivered according to business requirements as well as specified technical designs, and that business teams align around the same objectives and deliverables.
- To develop software according to requirements.
- Provide high level support to customer queries, liaising with different stakeholders, Suppliers/Vendors, and other divisions within Vodacom.
- To research/investigate current industry trends and implement solutions using the latest design standards and principles.
- Co-ordination of BSS initiatives and facilitation of technical workshops.
- Ensuring that all systems within the BSS department conform to cyber security guidelines and that all security risks are mitigated.
- Provide support prior to products/services implementation, during products/services implementation and post products/services implementation.
- To support and maintain services and production systems

**The Ideal candiddate for this role will have**:
**Must have technical / professional qualifications**:

- 3-year Diploma/Degree in Electrical/Electronic/Computer Engineering, Computer Science, or related field of study.
- 3-5 years of work experience in the telecoms industry specific to Business Support and Operations Support environment.
- 3 years Relational Database and/or LDAP experience.
- Web Services knowledge (XML, REST, SOAP, JASON, etc)
- SDLC process knowledge in product and service delivery chain
- Java development and working knowledge of Oracle Fusion will be an added advantage.

**Competencies**:

- Presenting and Communication skills
- Planning and Organizing
- Leading and Supervising
- Deciding and Initiating Action
- Relating and Networking
- Coping with Pressures and Setbacks

**High Importance**:

- Creating and Innovating
- Achieving Personal Work Goals and Objectives
- Persuading and Influencing
- Delivering Results and Meeting Customer Expectations
- Learning and Researching
- Emotional Intelligence
- Writing and Reporting
- Adhering to Principles and Values

**.**:
**Job Knowledge**:

- Java development
- SQL (Oracle database)
- Web services (REST, SOAP and Json)
- LDAP
- Relational Databases
- Linux commands
- Software and System Design Principles
- Voucher Management System (VoMS)
- Oracle Fusion Middleware
- DevOps
- Micro-services architechures

**We make an impact by offering**:

- Enticing incentive programs, competitive benefit packages, and an exclusive 13th cheque
- Retirement funds, risk benefits, and medical aid benefits.
- Cell phone and data benefits, advantages fiber connection discounts, and exclusive staff discounts offered in collaboration with partner companies.

The base location for this role is **Vodacom Campus,Midrand**

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.



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