Academic Support Advisor

5 months ago

Cape Town, South Africa SACAP Full time

SACAP (The South African College of Applied Psychology) is the leading independent provider of accredited Psychology, Counselling, Human Resource Management, Business Management and Social Work qualifications, with all courses grounded in psychology. We have campuses in Cape Town, Durban, Johannesburg, Pretoria and Online.

SACAP is looking to employ an Academic Support Advisor for the Cape Town Campus. This role will provide a full range of academic support and development services to ensure students are empowered to realise their academic success. The role will also connect students’ academic interests with their personal and career ambitions. This role strongly liaises with the Student Administration team, the Academic team and reports directly to the Academic Support Manager.

**Responsibilities**: Duties include but are not limited to**:

- Providing academic support and development to SACAP’s students;
- Acting as a point of contact for all academic support and development needs;
- Responding to and resolving student queries within the stipulated time frames;
- Involved in termly orientation per new cohort;
- Monitoring student academic performance and engagement;
- Tracking and documenting national academic support and development metrics;
- Study plans and career guidance;
- Academic one-on-one counselling
- Awareness / advocacy campaigns re: academic issues;
- Facilitating peer support and peer-assisted learning;
- Identifying at-risk students and tracking retention;
- Utilising SACAP’s Student Management System in order to provide expert guidance to SACAP students.

**Qualifications and Experience**:

- A minimum of an Honours degree qualification in the discipline of Counselling, Psychology or Coaching; or at least 5-years’ experience in a cognate field with high academic results
- Advanced computer literacy skills, including online systems
- 2 years of full-time experience, preferably within the field of Higher Education.
- Ability to observe, monitor, collect, and record student data.
- Knowledgeable and passionate about SACAP and its offerings
- Highly developed relationship building / interpersonal skills

**Personal Attributes**:
***
- Enthusiasm for Higher Education in South Africa, particularly in the Private Higher Education sector (PHEI)
- A passion for academic support
- Responsible, reliable and purpose driven in their approach
- Self-motivated and holds themselves to a standard of excellence when completing tasks
- Is flexible and adaptable where needed to achieve results
- Displays high integrity in all situations
- Empathetic
- Is diplomatic, professional and person-centred in their interactions

This role reports directly to the Academic Support Manager and will work closely and collaboratively with the broader national student support and development teams.

**Operating Hours**:
This is a full-time position operating from Mondays to Fridays*:
Monday to Thursday: 08:30am to 17:00pm

Friday: 08:30am to 16:00pm
- *Note that you will be required to administer various student support webinars during the evenings, and/or attend Open Days from time to time, and therefore flexible hours do apply*_

**Applications close on Monday 17 June, 17:00pm.

  • Academic Instructor

    3 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    We are seeking an experienced Academic Instructor to join our Eduvos Academic team on a fixed-term basis.Type of appointment:Fixed term employment opportunityPurpose:To deliver high-quality Information Technology-related modules in our faculty on a fixed-term basis.To support the administration and departmental affairs of our academic department as...

  • Academic Talent Acquisition Professional

    1 week ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic: Opportunity for Fixed-Term Commerce LecturerWe are seeking a highly qualified Human Resource Management Lecturer to join our team on a fixed-term basis at our Online campus. As an esteemed member of our faculty, you will play a pivotal role in delivering Commerce-related modules.Type of Appointment: This is a fixed-term employment...

  • Academic Lecturer in English Linguistics

    4 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic is seeking a qualified Independent Contractor, English Linguistics Lecturer, to join our team at our Mowbray campus on a part-time basis.Type of Appointment:Independent Contractor (part-time; flexible work hours agreement)Purpose:To deliver Humanities-related modules in the faculty on a part-time (contractual) basis.To provide administrative...

  • Academic Lecturer in Information Science

    1 week ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    We are seeking a permanent Information Science Lecturer to teach full-time at one of our 12 national campuses.Key ResponsibilitiesTeach Information Science-related modulesAssist with departmental affairs and activities as requiredAt Eduvos Academic, we are committed to providing high-quality education and resources to support the academic success of our...

  • Academic Lecturer in English Linguistics

    3 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic is seeking a highly skilled Independent Contractor, English Linguistics Lecturer, to join our team at our Mowbray campus on a part-time basis.Type of Appointment:Independent Contractor (part-time; flexible work hours agreement)Purpose:To deliver Humanities-related modules in the faculty on a part-time (contractual) basis.To provide...

  • Academic Lecturer in Industrial Psychology and HR

    3 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic is seeking a highly qualified and experienced Industrial Psychology and HR Lecturer to join our team at the Mowbray campus on a permanent basis.Type of appointment:Permanent employment agreementPurpose:To deliver high-quality lectures and tutorials in Commerce-related modules within the faculty on a full-time basis.To provide administrative...

  • Academic Support Co-ordinator

    5 months ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Direct Reporting Line**: Head: Academic **Varsity College** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa, and is registered with the Department of Higher Education and Training (DHET) to provide higher education...

  • Academic Support Co-ordinator

    5 months ago

    Cape Town, South Africa IIE MSA and IIE Varsity College Full time

    **Job Purpose**: The Academic Support Co-Ordinator is responsible for the day to day administrative management of the campus academic team as well as academic administrative support to the Academic Co-navigator so that the academic team can focus on academic specific outputs in line with organisational goals. **Duties and Responsibilities**: Academic...

  • Academic Support Specialist

    2 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Full time

    Eduvos is looking for an Academic Administrator to support all academic administration functions at our campus on a full-time basis.Type of Position:Permanent ContractThe Position:To provide administrative support for student data, enrolment functions, and assessment administration at the campus.Key Responsibilities:Assisting with student recordkeeping and...

  • Head: Academic

    5 months ago

    Cape Town, South Africa IIE Varsity College , IIE Vega and IIE MSA Full time

    **Direct Reporting Line**: Campus Head **Vega School** is an educational brand of The Independent Institute of Education (The IIE). The IIE enjoys the reputation of being at the forefront of private higher education in South Africa and is registered with the Department of Higher Education and Training (DHET) to provide higher education qualifications...

  • Academic Navigator

    4 weeks ago

    Cape Town, Western Cape, South Africa Varsity College Full time

    Job Title: Academic NavigatorVarsity College is seeking a highly skilled Academic Navigator to join our team. As an Academic Navigator, you will be responsible for delivering high-quality educational content to our students.Key Responsibilities:Develop and deliver lectures based on provided content, ensuring students are guided and supported in their...

  • Data Science Educator

    3 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic is seeking a highly skilled Data Science Lecturer to join our team on a fixed-term basis at our Tygervalley campus.Type of Appointment:Fixed-term employment opportunityPurpose:To deliver high-quality Information Technology-related modules in the faculty on a fixed-term basis.To provide administrative support and contribute to departmental...

  • Software Lecturer Position

    1 week ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Software Lecturer - Fixed Term OpportunityAt Eduvos Academic, we are seeking a qualified Software Lecturer to teach Information Technology-related modules at our campus on a fixed-term basis.Key Responsibilities:Lecture Information Technology-related modules, promoting a supportive and inclusive learning environment.Assist with administration and...

  • Academic Administrator

    5 months ago

    Cape Town, South Africa SAE Institute Full time

    **VACANCY: Academic Administrator - SAE INSTITUTE** **1. Purpose** The purpose of this position is to coordinate and manage the student academic records process. **2. Essential Requirements** **Essential Qualifications & Experience**: - Grade 12 - Tertiary qualification beneficial - A minimum of 2 years in an administrative role in the academic sector -...

  • Cybersecurity and Networking Instructional Expert

    2 days ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    About the RoleAt Eduvos Academic, we are seeking a highly skilled Cybersecurity and Networking Instructional Expert to join our team of educators.This fixed-term employment opportunity involves teaching Information Technology-related modules in the faculty and contributing to departmental affairs and activities as required.Deliver high-quality instruction in...

  • Senior IT Instructor

    2 weeks ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic seeks an experienced Independent Contractor, IT Programming Lecturer, to join our team on a part-time basis at the Tygervalley campus.Type of Appointment:Independent Contractor (part-time; flexible work hours agreement)Purpose:Deliver Information Technology-related modules in the faculty on a part-time contractual basis.Provide administrative...

  • Technical Support Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Customer Service/Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: - Are you passionate about delivering exceptional customer service? Do you have a proven track record of meeting targets and service levels? If directing lost friends or solving technical software issues are your super powers, then here’s your...

  • Cybersecurity Professor

    5 days ago

    Cape Town, Western Cape, South Africa Eduvos Academic Full time

    Eduvos Academic is seeking a qualified individual to fill the role of Cybersecurity Professor at our Tygervalley campus.Job Type:Fixed Term employmentAbout the Role:Lecture Information Technology-related modules, with a focus on cybersecurity principles and best practices.Assist in administration and departmental affairs as required, ensuring seamless...

  • Academic Operations Manager

    5 months ago

    Cape Town, South Africa Educor Full time

    **Academic Operations Manager (JB3798)**: Cape Town, Western Cape - Education - Academic Operations Manager (JB3798) Cape Town Market Related Aligned to the brand online pedagogic strategy, the Academic Operations Manager provides leadership on all academic operational and administrative matters relating to online teaching and learning deliverables and...

  • Technical Support Advisor

    5 months ago

    Cape Town, South Africa Webhelp Full time

    **Job Advert** Are you passionate about delivering exceptional customer service? Do you have a proven track record of meeting targets and service levels? If directing lost friends or solving technical software issues are your super powers, then here’s your chance to make it count! Concentrix + Webhelp is looking for multi-tasking, fast typing Technical...