![Preference Capital](https://media.trabajo.org/img/noimg.jpg)
Sales Team Lead
2 months ago
**Key Performance Indicators (KPIs): Productivity and Quality Metrics**
**About Us**:
We are PREFERENCE CAPITAL (PTY) LTD, a leading financial services provider. We are seeking a dynamic and results-oriented individual to join us as a Sales Team Lead for our National Sales Centre. If you are a motivational leader with a keen eye for productivity and quality metrics, we invite you to be part of our dedicated team.
**Responsibilities**:
- Establish and maintain high standards for productivity, quality, and increased output within the National Sales Centre.
- Manage and enhance centre performance through proactive performance monitoring, problem resolution, and quality assurance measures.
- Summarize, collect, and analyze call centre trends and data for regular performance management and strategic decision-making.
- Manage, coordinate, and track sales team activities to achieve agreed plans, targets, and objectives.
- Address breaches of policy and process with team members to ensure prompt resolution and eliminate ongoing impact.
- Motivate sales team members to excel by embodying company values and promoting a results-focused and harmonious working environment.
- Monitor, coach, and develop sales team members to maximize their performance, meet required standards, and continuously develop their capabilities and experience.
- Actively engage in performance management through effective problem-solving strategies.
- Contribute to the development of the sales strategy in alignment with the group strategy.
- Translate department strategy into a weekly, monthly, quarterly plan for the Head of Sales.
- Regularly review key performance indicators and sales targets, identifying areas for improvement or optimization.
- Collaborate with the Head of Sales to fulfill strategies.
- Take total accountability for ongoing successful sales performance within the National Sales Centre business function.
- Equip the Head of Sales with weekly performance updates and achievements against centre expectations.
- Ensure utilization of relevant monitoring systems and reports for effective performance management.
**Requirements**:
- National Senior Certificate; National Diploma (Advantageous)
- High degree of patience and assertiveness with excellent rapport-building skills.
- Positive contribution and leadership in team activities.
- Effective time management skills.
- Positive attitude with the ability to influence and motivate others.
- High emotional intelligence (EQ).
- Team player and self-motivated.
Join us and make a difference in the world of financial services
**Salary**: R15 000,00 - R30 000,00 per month
**Experience**:
- Sales Team manager: 3 years (required)
- Outbound Sales: 6 years (required)
Ability to Relocate:
- Century City, Western Cape: Relocate before starting work (required)
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