Methods and Process Quality Technician

2 weeks ago

Boksburg, South Africa ALSTOM Full time

Leading societies to a low carbon future, Alstom develops and markets mobility solutions that provide the sustainable foundations for the future of transportation. Our product portfolio ranges from high-speed trains, metros, monorail, and trams to integrated systems, customised services, infrastructure, signalling and digital mobility solutions. Joining us means joining a caring, responsible, and innovative company where more than 70,000 people lead the way to greener and smarter mobility, worldwide

**JOB TITLE & JOB CODE**

**Job Title** (Job code): Methods & Process Quality Technician

**PURPOSE OF THE JOB**

Partner with **P**rocess **I**ndustrial **Q**uality Manager (**PIQ**) to design and deploy Quality Control Plan to support an external demerit at 0 for Alstom Customer and the ZERO DEFECT PROGRAM.

**ORGANISATION**

**Organization structure (job belongs to..)**
- Industrial Quality

**Reports directly to**:

- Manager (QC-IQ-01)

**Other reporting to**:

- N/A

**Direct reports**:
**Network & Links**

**Internal**
- EPU, PME, SC, EHS, Quality organization PrXM**External**
- Customers representative
- Suppliers & sub-contractors

**MAIN RESPONSABILITIES**

**Accountability & Authorities**
- Develop and deploy processes, tools & quality standards with industrial teams.
- Support Quality activities related to digital tools: Maximo, SharePoint, SAP, GSI, QES & AOS.
- Car history book compilation (Traceability, configuration, updates).
- Support Workstation audit KPI’s: Planning, execution, analysis and animation.
- Develop and maintain internal and external tool calibration process.
- Support APSYS improvement plan for Industrial Quality scope.
- Co-ordination of Quality Management System activities and documentation update.
- Support process improvement through data analysis, pareto charts and performance trends
- Provide technical and administrative support to Industrial Quality team.
- Generating site reports (Defects per units, External Demerits, APSYS, Audits etc.)
- Updating Quality Database
- Participate to PFMEA and Control Plan
- Develop, update and maintain Self Inspection material.
- Participate to design change management process.
- NCR management - Coordinate NCR process Ie. Updating control plans, QRQC/8D problem solving approach and closure

**Performance measurements**
- Quality documentation deployed at the serial stage.
- OTD - Car history book completion prior to customer handover.
- Activity audits: 100% of the audits carried out in the year according to planning defined.
- Dashboard deployed and up to date.
- APSYS measurement for the Industrial Quality Road Map.
- NCR performance
- Central Quality Index

**MAIN REQUIRED COMPETENCES**

**Educational Requirements**

**Mandatory**:

- Technical Engineering Diploma and/or Quality diploma.

**Desirable**:

- ISO 9001:2015
- PFMEA Training Problem Solving (8D) Training**Experience**

**Mandatory**:

- Process knowledge on Quality and at industrial level
- Experience in Quality environment
- NCR management expérience on SAP/SQP
- 3-5 Years experience in a quality role
- Proficiency in MS Office with expertise in Word, Power Point and Excel.
- Generating weekly/monthly performance reports
- Rail experience
- Configuration change management

**Desirable**:

- Familiar with Alstom processes
- Familiar with Quality APSYS roadmap

**Competencies & Skills**
- Autonomous
- Technical mastering of railway products
- Data analytics, savvy with ERP & data visualization
- International mindset & fluent in English.
- Ability to work in a matrix organization.
- Reliable, committed and responsive.
- Adapt at problem-solving, including being able to identify & resolve issues in a timely manner
- Resourceful & possess strong interpersonal skills.
- Excellent communication skills both written and orally with employees, Quality team and in group presentations and meetings.
- Ability to be dependable by prioritizing.
- Planning and organizing skills with efficient time management.
- Accuracy and ability to monitor work and documentation for quality.
- Teamwork and collaboration skills.

Alstom is the leading company in the mobility sector, solving the most interesting challenges for tomorrow’s mobility. That’s why we value inquisitive and innovative people who are passionate about working together to reinvent mobility, making it smarter and more sustainable. Day after day, we are building an agile, inclusive and responsible culture, where a diverse group of people are offered opportunities to learn, grow and advance in their careers, with options across functions and geographic locations. Are you ready to join a truly international community of great people on a challenging journey with a tangible impact and purpose?

**Equal opportunity statement**:
Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued a

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