Key Account Manager/merchandiser

2 weeks ago


Cape Town, South Africa Traut Personnel Full time

**Would you be open to working for an established Homeware (Softs) Textile Manufacturer producing merchandise for leading Retailers? An experienced Key Account Manager (preferably in Softs/Textiles) position is available for someone with proven, relevant experience in the above. The Merchandiser would focus on Sales and Product Development and develop trusting relationships with Key Retailers.**
- **Job Description**_
- Develop trusting relationships with key clients to ensure they do not turn to the competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing new solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain relationships.
- Play an integral part in generating sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders.
- Achieve or exceed sales and margin targets.
- **Key Requirements**_
- Tertiary qualification essential.
- Proven relevant experience as Key Account Manager (definite Clothing/Textile experience).
- Experience in sales and providing solutions based on customers’ needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Manage and maintain critical path.
- Ability to work under pressure and achieve or exceed sales and margin targets.
- Excellent verbal and written communication skills.
- Strong negotiation skills, with ability to follow through on customer contracts.
- Grow existing product offerings while introducing new product opportunities.
- Identifying and developing new customers.
- Monitoring market trends and providing regular competitor feedback.

Position located in Cape Town. Call Gabi Traut on 083 274 5193.


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