IT Admin Assistant

2 weeks ago

Milnerton, South Africa Unique Personnel Full time

**Job Number**
- 71058

**Job Type**
- Permanent

**Job Title**
- (D8993) IT Admin Assistant - Western Cape

**Computer Skills**
- Computer skills

**Industry**
- Automotive

**City**
- Milnerton

**Province**
- Western Cape
- Assistant.**MAIN PURPOSE OF JOB**:

- In this role, you will provide comprehensive support and assistance, primarily focused on IT support ticketing and related arrangements**DUTIES AND RESPONSIBILITIES**:

- As part of your daily tasks, you will undertake, but not be limited to, the following:
- Follow up on IT support tickets, ensuring timely resolutions
- Liaise with the HR department for any IT-related matters
- Conduct IT requisition checks and assist with ordering stock and equipment
- Prepare daily reports on ticketing activities
- Implement and maintain a system for tracking and labeling all assets
- Handle basic account creation and password resets
- Document issue resolutions to identify trends and improve response times in the future
- Follow up on tasks to ensure successful project completion
- Draft letters and coordinate the signing process, ensuring technical changes are incorporated
- when necessary
- Act as the first point of contact for logging issues and initiating support procedures
- Track and report the location of two technicians
- Monitor and maintain minimum stock levels of notebooks, PCs, networking equipment, screens,
- printers, etc.
- Conduct daily checks as required**Inherent Requirements**

**REQUIREMENTS**
- Excellent verbal and written communication skills in English
- Residing in Cape Town
- Matric (high school diploma)

**What Qualification**
- Administrative Assistant

**Minimum Qualification**
- Certificate

**Status**
- Available

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