Service Delivery Manager

Job DescriptionThis role involves excelling in the utilities industry and existing markets of the UK Market. The position requires a combination of providing excellent customer service, managing majorly inbound calls for customers to handle service of high standards.The ideal candidate will have 6-12 months call centre experience, a Matric clear credit...

Job Title: Service Delivery ManagerJob Summary:We are seeking an experienced Service Delivery Manager to lead our IT service management and delivery team. The ideal candidate will have a strong background in IT service management, with experience in leading service delivery reviews, managing SLA adherence, and driving service improvement...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to lead our client-facing team. As a key member of our organization, you will be responsible for ensuring seamless IT service management and driving business growth through effective IT intervention.About the RoleClient Portfolio Management: You will serve as the end-to-end owner of key...

Job Description: IT Service Delivery ManagerAt ABC Worldwide, we are seeking an experienced IT Service Delivery Manager to lead our IT service delivery team.Key Responsibilities:Develop and implement IT service delivery strategies that enhance customer satisfaction and operational efficiency.Oversee the planning, delivery, and support of IT services,...

Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence. Our client is recruiting for an IT...

Job Title: IT Service Delivery ManagerJob Summary: We are seeking an experienced IT Service Delivery Manager to lead our service delivery team.Key Responsibilities:* Lead service delivery reviews on SLA adherence and ongoing projects with clients and internal stakeholders* Participate in ongoing service delivery reviews and new business growth calls with...

**Purpose of the Job**: To manage the delivery of IT services to business stakeholders by collaborating with IT Business Partners and relevant vendors to define, agree and set service level agreements (SLA), operational level agreements (OLA) and underpinning contracts (UC) to drive IT service delivery excellence in support of achieving business objectives...

**Company Overview**: Guud is a pioneering provider of innovative healthcare solutions committed to improving access to high-quality patient care. Our mission is to deliver essential healthcare services directly to communities through our advanced fleet of mobile healthcare units. We prioritize cutting-edge technology and a dedicated team to ensure...

Job SummaryWe are seeking a highly skilled Service Delivery Manager to oversee the implementation and operations of IT service management processes. The ideal candidate will possess a relevant degree and ITIL certification, along with at least five years of experience in IT service management within a large-scale environment.About the RoleAs a Service...

Job Description:At WNS Global Services, we are seeking a skilled IT Service Delivery Manager to join our team. In this role, you will be responsible for overseeing the delivery of high-quality IT services to our clients.Key Responsibilities:Manage IT projects and ensure timely delivery of servicesCollaborate with cross-functional teams to drive business...

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...

Our BPO client is looking for Service Delivery candidates: Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client...

**Exciting Opportunity for Deliveries Optimization Manager / Delivery Services Manager!** Our client, a prominent player in the foods and beverages manufacturing industry, is seeking a dynamic professional to join their team in the role of Deliveries Optimization Manager / Delivery Services Manager. **Purpose of the Position**: To optimize deliveries to...

The Service Delivery Manager is responsible for the delivery of Cloud MXDR service offering. This includes the following processes, responsibilities, and tasks: - Day-to-day functional management of the MXDR team and members - Project management for connecting customers to the Cloud MXDR - Preparing and monitoring the Cloud MXDR SLA for assigned...

**About Us** Integrity360 is one of Europe’s leading cyber security specialists operating from office locations spread out across Europe, providing a comprehensive range of professional, support and managed cyber security services for our 300+ customers. With four top-class Security Operation Centers, we offer a complete end-to-end security services...

Role Overview:As a Service Delivery Manager at Pragma, you will be responsible for overseeing the technical hosting environment and product support desk, ensuring seamless service delivery, high availability, and client satisfaction.Key Responsibilities:• Manage infrastructure stability, performance, and security.• Lead incident management and drive...

We are seeking a seasoned Service Delivery Manager to lead our Professional Services team in Cape Town, South Africa.About the RoleThis is an exceptional opportunity for a highly motivated individual to oversee the daily functions of their SA region Services team members in the Professional Services departments.The ideal candidate will report directly to the...

The Service Delivery Manager (SDM) for On Key Software Solutions is responsible for managing both the technical hosting environment and the product support desk, ensuring seamless service delivery, high availability, and client satisfaction. This role requires a balanced focus on overseeing infrastructure stability, performance, and security, while also...

About UPSWe are a leading logistics company dedicated to delivering packages and providing excellent customer service. Our team is comprised of hardworking individuals who work together to ensure timely and efficient delivery of goods.Job SummaryWe are seeking a Delivery Support Specialist to join our team. In this role, you will assist our drivers with...

About our organisation: Parvana is an international organisation dedicated to driving positive change in society. With a strong focus on ethics and upliftment programs, our tech environment is at the forefront of innovation. This is an ideal opportunity for a dedicated professional to make a real difference in the world. About the role: We are seeking an...