Retirement Fund Claims Administrator
2 weeks ago
You will be responsible to ensure that benefit claims are processed and paid accurately and in accordance with the defined timing standards.
Processing benefit claims
Document collation
Document distribution
Document filing
Basic capturing/ updating on the administration system:
Capturing of Nomination Forms
Static date in regards of new claims
Static data updates
Scanning of documents, as required
Assisting with office organization
Following up of monthly contributions
Managing data received from clients
Reconciliation, allocation and investment of monthly contributions within the required turnaround times
Reconciliation and deduction of risk premiums and fund expenses
Reconciliation, allocation and investment of section 14 and individual transfers received from or paid to other retirement funds when required
Disinvestment and payment of all types of claims within the required turnaround times (e.g. divorce, death, retirement, etc)
Checking documentation received for benefits is complete and accurate and following up on outstanding documentation
Liaising with insurers on risk claims (e.g., disability, funeral, death, etc)
Applications for tax directives to SARS
Review of administration reports for trustees and or management committees
Assisting the fund accounting team with their preparation of relevant schedules for audit purposes
Generate and check the annual benefit statements for accuracy prior to distribution to clients
Investigating and responding to employer and member queries in a professional manner
Investigating and responding to queries from the accounting, consulting and other relevant team members
Working closely with all relevant parties, e.g., internal and external consultants, participating employers, trustees, principal officers, fund accountants, etc
**Requirements**:
Matric
Minimum of 5 - 7 years’ experience in Employee Benefits
Previous experience with umbrella fund administration and/or standalone retirement fund administration
Solid knowledge of the retirement fund industry and legislation
MS Office (Word, Excel, Outlook)
Basic salary on offer + benefits (medical aid & retirement fund)
- **Skills**:_
Good relationship building skills
Excellent planning and organizational skills
Team player and deadline driven
Meticulous attention to detail
Ability to work under pressure
**Job Types**: Full-time, Permanent
**Salary**: R25,000.00 - R35,000.00 per month
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