Real-time Analyst

**Role Purpose** To lead a team of real time analysts to proactively managing the contacts and queues “on the day” to ensure service levels and business targets are met. This means taking the resource plan and forecasts and monitoring volumes throughout the day, acting if thresholds are transgressed and enabling service recovery plans if required. You...

**Business Support** **Location** - Cape Town, South Africa**Language** - English*** **Job Advert**: **Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office. With game-changers in over 70...

**Job Advert** Reimagine your career** If you have a critical eye for detail and have stellar organization skills then you could fit right in as a Real Time Analyst at Concentrix + Webhelp working in our in our vibrant Claremont office. With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique....

Working Hours: Nightshift As a Real Time Analyst your role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients. **Duties & Responsibilities** - Monitor and manage contact centre demand across all campaigns on a daily basis. - Balancing activities / staffing to ensure that...

Working Hours: Nightshift As a Real Time Analyst your role is intended to support the Operations in delivering to the staffing plans that are agreed internally and externally with our Clients. **Duties & Responsibilities** - Monitor and manage contact centre demand across all campaigns on a daily basis. - Balancing activities / staffing to ensure that...

Bachelor's degree or equivalent - Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.) - 2+ Years of experience in a Real Time Analyst / Workforce Management role - Knowledge of Real Time Monitoring, Intraday reporting, schedule adherence,...

We are looking for an excellent Real Time Analyst. DescriptionUtilising Excel to analyse Workflow data to assist with efficiency within the Contact centreRuns and analyses reports with the result of making recommendations for adjusting staffing levels to meet departmental productivity and profitability goalsCompletes root-cause analysis to determine and...

Who we are is because of our people. We invest in them because they make us better. We value our people, putting our customer’s first, working fast and smart and doing the right thing. TFG is a diverse, multi - faceted retail lifestyle group, woven into the lives of millions. We exist to genuinely be a part of our customer’s lives and we are passionate...

A bachelor's degree in an analytical or business field, or comparable business experience with some technical background. - 5+ years’ of overall experience in a consumer-facing or service organization - 3+ years of experience in a large scale operations planning or supply chain teams - Experience in building and managing capacity/labor/inventory plans for...

Job DescriptionJOB PURPOSEResponsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service level. To work as part of a greater WFM team and ensure that all functions performed/services provided are in line...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

**FUTUREGROWTH ASSET MANAGEMENT IS RECRUITING!** We have an exciting opportunity available for an **Investment Analyst **in our Real Estate & Agriculture team. - Futuregrowth is also committed to transformation. A strong preference will be given to _ **Investment Analyst** Are you passionate about Real Estate and Agriculture and getting involved in...

London-based Debt Advisory firm looking for a local graduate trainee to work alongside the Managing Director involved in all aspects of running the business. Excellent opportunity to gain first hand experience and exposure to the UK and European Real Estate lending market. You will learn about arranging mortgages and other loans for prospective borrowers...

Fully Remote Role: Commercial Real Estate Finance Analyst(UK & Europe ) Our client is a premier UK advisory firm specializing in commercial real estate finance. The company delivers bespoke financial solutions and strategic insights to commercial clients, driving investment success and fostering long-term partnerships. Job Description: We are looking for...

Our client is a premier UK advisory firm specializing in commercial real estate finance. The company delivers bespoke financial solutions and strategic insights to commercial clients, driving investment success and fostering long-term partnerships.Job Description: We are looking for an experienced and detail-oriented Commercial Real Estate Finance Analyst to...

Job title: WFM - Real Time Analyst Department - Workforce Management Location - Cape Town Reports to - Workforce Manager **Job Purpose** Responsible for real time and/or intraday management of resources to ensure the correct number of agents at the right times are in their seats to answer an accurately forecasted volume of calls at the desired service...

ELIGIBILITY CLOSING DATE 23.09.2024 REFERENCE NUMBER CS 145/24 ext SALARY **Basic Salary**: R 373 295.00 DEPARTMENT Information Systems and Technology DIRECTORATE CORPORATE SERVICES ERP Analyst - Property and Real Estate (2 Positions) **Requirements**: - Minimum Qualification National diploma supported by SAP certification. Applicants with higher tertiary...

**Job Summary**We are seeking a highly skilled Business Analyst to join our team at Lexdan Select. As a Business Analyst, you will play a critical role in supporting our investment decisions by providing in-depth financial analysis and market research.Key Responsibilities:Prepare and present individual company forecasts and valuations, including financial...

Analyst (Real Estate) | Campaign Manager Cape Town R30 000 Per Month Innovative Property brokerage firm is currently seeking a dynamic Analyst | Campaign Manager. The main role of this job is to support the directors by providing research, analysis and reporting on properties and specific localities . The main focus areas will be due diligence studies,...

Analyst (Real Estate) | Campaign Manager Cape TownR30 000 Per MonthInnovative Property brokerage firm is currently seeking a dynamic Analyst | Campaign Manager.The main role of this job is to support the directors by providing research, analysis and reporting on properties and specific localities. The main focus areas will be due diligence studies,...