Accounting Software
2 days ago
Due to massive growth across our business, we now have an exciting opportunity for a Payroll Software Support Specialist to join our young, dynamic team
- Job Description: _
- We are looking for customer
- focused and results
- orientated individuals, with sound problem
- solving and interpersonal skills, to deliver exceptional; service to customer across multiple channels._
- Key Responsibilities: _
- General customer service support relating to the software installation, which will entail the following support: _
- Technical support relating to the software installation_
- Accessing business information relating to the account_
- Updating business contacts and other information._
- Advising customers regarding different services_
- Certain complex queries_
- Advice on business accounting, including HMRC regulations and compliance_
- Ensuing customers are compliant with legislation queries._
- Resolving and reconciling account queries such as VAT, & other legislation queries._
- Account Reconciliations_
- REQUIREMENTS: _
- Previous Technical Helpdesk experience _
- Experience working with Accounting or Payroll Software _
Grade 12
A minimum of 12 months customer service experience in a B2B environment
Proficiency in English is an essential requirement
Neutral accent
Credit and Criminal Clear
- Basic book
- keeping & accounting knowledge will be advantageous _
**Salary**: Up to R10,000.00 per month
Ability to commute/relocate:
- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)
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