Operations Financial Analyst

2 months ago

Cape Town, South Africa MRI Software Full time

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future.

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the Cape Town Office.
- Please note that this position will be supporting the UK region and therefore, working UK hours (10:00 - 18:30 SA time and until 19:30 during daylight saving)_

POSITION OVERVIEW:
RESPONSIBILITIES:

- Collaborate with the Global Services Operations Team to review and finalise the global month-end schedule annually
- Communicate key month-end dates to the Professional Services Team
- Regularly analyse pending billings to minimise potential issues at month-end
- Report on and analyse missed billings, working with Project Managers (PMs) and Practice Leaders to resolve them
- Liaise with the wider Operations team regarding timesheet submission and approval status
- Collaborate with the Commercial Offerings Manager regarding recurring services and inclusive project charges
- Oversee the monthly invoice process (end-to-end), managing the generation of approximately 950 invoices each month
- Manage and resolve invoice rejections and timesheet adjustments, ensuring timely resolution
- Prepare and review month-end billing files and financial reports
- Analyse billing queries and credit requests, providing detailed financial analysis
- Collaborate with internal stakeholders (PMs, Practice Leaders) to review and obtain approval for credit requests
- Generate credits in OpenAir and produce accurate credit intact files for the billings team
- Troubleshoot and resolve billing issues raised by PMs, offering guidance on project and billing rule setup
- Analyse and prepare referral data for quarterly commission payments
- Provide training and support to the Professional Services team in the use of OpenAir, focusing on billing rules and how to assess the financial health of their projects
- Assist PMs in setting up project billing rules and ensure compliance with best practices
- Attend team meetings as the Operations financial representative, offering financial insights and best practice advice
- Contribute to the maintenance and continuous improvement of Operations department processes and procedures
- Provide regular reports and liaise with PMs regarding clients aged debt positions, offering financial guidance as needed
- Meet with the Finance team monthly to monitor and ensure accurate recognition of prepaid and inclusive project charges
- Assist the Operations Director and Forecasting Manager with ad-hoc financial reports and data analysis

REQUIREMENTS:

- Accountant or partially qualified accountant with relevant experience in financial or accounting roles, with a solid understanding of financial statements, accruals, and other key accounting concepts
- Proven ability to take initiative and drive tasks to completion, ensuring deadlines are consistently met. Must be an effective communicator who knows when to involve others to ensure timely delivery
- Strong strategic, tactical, and detail-oriented mindset, with meticulous attention to accuracy, order, client satisfaction, and quick turnaround times
- Expert proficiency in MS Excel (formulas, formatting, pivot tables) and MS Office
- Exceptional professionalism and communication skills, with the ability to address queries and provide clear, prompt responses
- Strong analytical skills with the ability to review financial data, gather insights, and present results to support business process improvements and decision-making
- Ability to manage multiple tasks simultaneously, with a willingness to learn, adapt, and thrive in a constantly evolving environment
- Excellent organisation and record-keeping abilities, including developing and maintaining processes and procedures critical to the team’s success
- Experience in Professional Services or IT consulting is an advantage
- Strong system maintenance and administration skills, with the ability to manage and optimise financial or operational systems efficiently

We’re obsessed with making this the b

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