Digital Product Owner

2 weeks ago

Johannesburg, South Africa Marsh Full time

**Digital Product Owner**:
**What can you expect?**

Marsh is a global leader in **insurance broking** and innovative risk management solutions. We help clients quantify and manage risk and help them unlock new growth opportunities.

Having an established presence in more than 130 countries worldwide, national and international collaboration and connectedness are at our business's core. We are **relation builders** at heart, both with our colleagues and our clients.

**What is in it for you?**
- An international well-established company with a strong brand and strong results to match
- Opportunity to make the difference and to work on both local and regional projects
- Attractive benefits coverage, outstanding learning and mentoring programs, and internal mobility opportunities
- Stable employment and hybrid working model (3 compulsory days on-site)

**We will count on you to**:

- Manage moderate scale regional digital products and services end-to-end to achieve business outcome in coordination with your delivery partners. Products and services covered typically involve many years in duration and/or entail highly complex objectives.
- Optimize the value of the delivery team by prioritizing a backlog of work against end-user needs and business objectives
- Participate in product discovery exercises focused on crystallizing the end-user needs and curating demand in your digital product domain.
- Contribute to a detailed and robust product roadmap.
- Manage the conversion of high level business requirements and use cases into detailed functional specifications and user-stories.
- Partner with colleagues in UX and Design to ensure delivered product experiences are easy to use, scalable, and enjoyable.
- Coordinate with colleagues focused on data standards and governance to ensure product alignment with key data efforts
- Undertake regular work stream meetings, documenting and following up on actions and risks identified from the meetings and escalate where needed, while ensuring remediation action plans are implemented.
- Maintain ongoing appropriate communication to management and stakeholders both for status as well as to evangelize digital product benefits.
- Develop comprehensive change management and benefits realization plans to ensure successful delivery of key changes
- Develop methods for the regional implementation of long-term product goals and objectives for highly complex and regional projects, evaluating regional needs within a global structure.
- Serve as a recognized expert in the product functionality being provided, and the business domain being served.
- Proactively communicate risks, dependencies, and changes to Product roadmap to management, stakeholders, sponsors, and users.
- Build and maintain exceptionally strong relationships with delivery partners including business, IT, operations, support, vendors, and more.

**What you need to have**:

- Degree or other relevant qualifications in a relevant aspect of digital technology including software development, computer or systems engineering, information systems, technology architecture, entrepreneurship, or related.
- 5-8 years of professional experience in delivering digital products in a multi-site environment
- Experience within a change and transformation environment
- Experience in a leadership role for a digital product or relevant software solution
- Demonstrated competency in managing stakeholders in a dynamic and diverse environment
- Demonstrated competency in partnership skills on past projects and products
- Domain knowledge in a relevant financial services space that includes but not limited to Insurance, Markets, Risk, Management, Economics
- Mastery in the digital products development within an Agile organization/structure
- Demonstrated ability managing multiple priorities, stakeholders, initiatives in a structured fashion
- Experience with modern digital product management software such as Jira
- Proficiency in English

**What makes you stand out?**
- SAFe® or Comparable Certification (relevant course topics include but not limited to Agile Product Manager, Lean Portfolio Manager, Product Owner / Product Manager, Agilist)

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