Reservations Executive Luxury 5 Brand Sabi Sands
2 months ago
**Join the Team: Reservations Executive Wanted**
**Location**: Sabi Sands, South Africa
**Role**: Reservations Executive
️ **Job Type**: Permanent
Are you a _people person_ with a passion for providing exceptional service and a flair for booking dreamy safari experiences? Do you thrive in a fast-paced, team-driven environment where every day brings something new and exciting?
**Who We Are**: Nestled in the heart of the renowned Sabi Sands Nature Reserve, offers an incredible safari experience.
**What You’ll Do**: As **Reservations Executive**, you will be at the heart of guest experience, managing inquiries, bookings, and ensuring every detail is perfectly executed for our VIP guests. Your role will include:
- Booking accommodation, flights, transfers, and excursions
- Managing availability, reservations, and updates on our systems
- Maintaining strong relationships with guests, resolving issues, and ensuring all requests are met
- Working alongside lodge operations to ensure flawless guest experiences and smooth booking processes
**What We’re Looking For**: We need someone with the following qualities:
- ** Minimum 3 years' experience** in a similar reservations role, ideally in lodges
- ** Excellent communication skills**, both written and verbal - you’ll be the voice of Ulusaba
- ** Customer service extraordinaire** - always ready to go above and beyond
- ** Organisational ninja** - managing multiple tasks while keeping things cool under pressure
- ** Financial awareness** - invoicing, payments, and managing bookings like a pro
- ** Flexible & proactive** - ready to jump in where needed and keep the team spirit high
- ** A sense of fun** - understanding the Virgin way of doing things and keeping things lighthearted but professional
- ** Realistic expectations of bush life** - a genuine love for the environment and the safari lifestyle
**Perks & Benefits**: This role comes with some fantastic perks:
- ** Live-in accommodation** (basic furnished, possibly shared)
- ** Food allowance**:
- ** Medical aid and pension fund contributions** (after 3-month probation)
- ** Gratuities share** and percentage** company revenue gratuity**:
- ** Family & friends bed nights** (20 annually)
- ** 4 weeks on / 2 weeks off leave cycle**
**Ready for your next adventure? Let’s make it happen** ✨
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