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Store Manager Mr Price Kids

6 months ago

Bedfordview, South Africa Mr Price Group Full time

**Eastgate, Kids - Bedfordview**

**your purpose**

Lead and manage the daily operations of your store to ensure that the overall objectives which include store targets, innovation initiatives and customer service standards are met and exceeded.

**key responsibilities**:

- **Stock Management**:

- Ensure that stock is accurately received & unpacked to merchandise and replenish the sales floor.
- Monitor and manage stock levels through defined processes to mitigate risks (stock loss) and ensure adequate stock on hand.
- Oversee the overall maintenance of the stockroom to meet housekeeping standards.
- Authorize write offs, breakages, recalls and returns.
- **Sales Growth & Profitability**:

- Analyse sales & profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.
- Review and keep abreast of in-store product performance to provide feedback to support centre and enhance sales.
- Identify and propose new opportunities to increase sales and brand awareness.
- **Risk Management**:

- Conduct compliance checks through defined processes to ensure and enforce overall compliance to policies and procedures.
- **Customer Experience Management**:

- Ensure and maintain the implementation of customer experience processes to meet customer service standards.
- **Leadership & Development**:

- Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.
- Identify & drive training, coaching and development needs with a focus on talent management and succession planning.
- Recruit, administer & manage performance in accordance with company policies and procedures.
- **Innovation**:

- Implement Innovation initiatives from Head Office to delight our customers and improve in-store processes.

**What are the requirements?**
- Grade 12.
- 3 to 5 years' experience in a retail store management capacity.
- Knowledge on sales & service management.
- Budgeting knowledge.
- Proficiency in MS Office.
- Effective Communication skills.
- Business understanding of retail trade, brand, customer & product.

**a little about us