F2f Team Leader

2 days ago


Johannesburg, South Africa Medecins Sans Frontieres South Africa Full time

**THE MSF MISSION**

Doctors Without Borders (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation.

**MSF SOUTHERN AFRICA**

MSF has carried out projects in South Africa since 1999, including TB and HIV treatment, SGBV medical and psychological support, and various other medical interventions during emergencies like COVID-19. We are one of more than 70 offices worldwide. Our ability to fundraising within South Africa is crucial to enable our teams in South Africa, and abroad, to continue providing medical care to those who need it most.

MSF face-to-face canvassing teams are pivotal in recruiting regular MSF donors - the lifeblood of our organisation. Our canvassers not only recruit donors but build sustainable connections with South Africans. They are the voice of MSF and the work that we do. The face-to-face team leader role is therefore essential to keep the teams motivated and performing according to MSF principles and targets.

**JOB OVERVIEW: TEAM LEADER (JOHANNESBURG)**

The Face-to-Face Team Leader will be expected to perform the following tasks:

- Recruit new regular donors together with a team of about nine canvassers
- Be responsible for the daily organisation and motivation of the team members
- Documenting and reporting results to the F2F manager, keeping track of statistics and monitoring achievements of each team member and the team as a whole
- Ensuring team members are well informed and updated on MSF principles and activities
- Planning and carrying out team meetings in collaboration with the national F2F manager
- Assisting with recruitment and training of canvassers
- Liaising with shopping malls and other venues
- Organizing exhibition space with help of the F2F Manager
- Responsible for handling materials and forms and providing daily reports
- Meeting the set targets for the value of donations to be recruited each week by the canvassers
- Ensure that daily worksheets, monthly timesheets and leave forms are completed correctly by the canvassers and submitted to the F2F Coordinator on time via the appropriate channels (Bamboo HR etc.)
- Document and report daily results to the coordinator, keeping track of statistics and monitoring achievements of each team member and the team as a whole
- Submit the statistics to the F2F Manager weekly
- Submit monthly team leader report to F2F Manager
- Provide regular feedback to the F2F Manager

**Requirements**:

- Leadership and management skills
- Ability to motivate and inspire a team
- Experience in sales, direct marketing, or promotions
- A strong interest in humanitarian issues and sharing of the organisations values
- Driver’s licence (own transport preferred)
- Must be communicative, reliable and detail orientated
- Fluency in English and preferably a second South African language

NB: Please note that this is a 1 year fixed-term contract (renewable)


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