Dispatch & Installation Supervisor

**Position**:Dispatch & Installation Supervisor**

**Reports to**: **Operations Manager**

**Position Summary**:
As a Dispatch/Installation Supervisor in our retail fit-out and manufacturing company, you will oversee the efficient dispatch, installation, and stock control operations to ensure timely delivery of products and services to our clients. You will play a critical role in managing inventory levels, coordinating installation teams, and maintaining accurate records of stock movements.

**Education/Qualifications**:

- Valid driver's license

**Key Responsibilities**:

- **Dispatch and Installation Coordination**:

- Supervise the dispatch of products to various installation sites, ensuring timely delivery.
- Coordinate installation schedules and allocate resources effectively.
- Communicate with installation teams to provide clear instructions and support.
- **Stock Control and Inventory Management**:

- Oversee stock control processes, including receiving, storing, and issuing materials and products.
- Conduct regular stock counts and reconcile discrepancies.
- Implement inventory management best practices to optimize stock levels and minimize wastage.
- **Quality Assurance**:

- Ensure that products are dispatched and installed according to quality standards and client specifications.
- Conduct inspections of installed products to verify compliance with quality requirements.
- Address any quality issues promptly and implement corrective actions as needed.
- **Team Leadership**:

- Provide leadership and guidance to the dispatch and installation teams.
- Train and mentor team members to ensure high performance and adherence to safety protocols.
- Foster a positive and collaborative work environment.
- **Documentation and Reporting**:

- Maintain accurate records of dispatch activities, installation schedules, and stock movements.
- Generate reports on stock levels, installation progress, and other relevant metrics.
- Provide regular updates to management on key performance indicators and operational issues.
- **Process Improvement**:

- Identify opportunities for process improvement in dispatch, installation, and stock control operations.
- Collaborate with cross-functional teams to implement efficiency enhancements and best practices.
- Drive continuous improvement initiatives to streamline workflows and optimize resource utilization.

**Requirements**:

- Bachelor's degree or equivalent experience in operations management, logistics, or a related field.
- Proven experience in dispatch, installation coordination, and stock control, preferably in a retail or manufacturing environment.
- Strong leadership and team management skills..
- Excellent organizational and problem-solving abilities.
- Attention to detail and a commitment to quality.
- Proficiency in inventory management software and Microsoft Office Suite/Google Drive.
- Effective communication skills, both verbal and written.
- Ability to work under pressure and meet tight deadlines.

**Attributes**:

- Eagerness to learn and contribute to a dynamic team.
- Strong work ethic and reliability.
- Ability to follow instructions and work collaboratively.
- Adaptability to changing project requirements and learning new skills.

We all must perform additional duties that may or may not be outside our specific area of expertise from time to time. The willingness that we exhibit to work as a team and to meet our challenges will be the key to our success.

We are an Equal Opportunity Employer granting equal employment opportunity to all qualified persons, without regard to race, color, gender, age, disability, religion, sexual orientation, national origin, or veteran status.

If you are ready to embark on a career in dispatch & installation as well as gain hands-on experience in a supportive environment, we encourage you to apply.

Application Question(s):

- Do you have your own vehicle?

Willingness to travel:

- 50% (preferred)