Solutions Advisor: Adapting

1 day ago

Pretoria, South Africa Panagora Group Full time

**Job Information**:
Date Opened
- 01/08/2025

Number of Positions
- 1

Project/Activity
- USAID/South Africa TSS

Industry
- USAID

Job Type
- Short Term Technical (consultant)

City
- Pretoria

State/Province
- Gauteng

Country
- South Africa

Zip/Postal Code
- 0002

HIghest Level of Education
- Relevant postgraduate degree or equivalent experience

Work Experience
- 7-10 years
- Panagora Group is a social enterprise dedicated to providing high-quality, high-impact international health, development, and learning consulting. We are a dynamic woman
- and employee-owned small business partner focused on market-based and integrated local solutions that strengthen country capacity and independence; and on learning, communications, and technology solutions to accelerate and heighten impact. As a small business, we are able to implement novel and innovative approaches using highly participatory approaches to mobilize community, civil society, and government energy in defining and owning solutions, and to promote inclusive development that benefits all groups.

**Position Summary**

The Technical Support Services (TSS) Activity helps USAID/Southern Africa and Regional Health Office (RHO) to address technical priorities and develop creative, innovative solutions to strategically allocate resources, strengthen connections with partners, and replicate best practices and effective program models. Through the TSS contract, Panagora Group augments capacity by providing technical, operational, and administrative support to USAID’s largest health portfolio. TSS deploys advisors in response to USAID requests for priority work with government stakeholders, implementing partners, and/or other entities. TSS supports Health Office staff and teams to integrate creative solutions into routine work. TSS also provides international and local expertise for surge support, as needed, for USAID Program Cycle requirements, planning, development, outreach, communications, and Health Office human resource functions.

Description of Position:
Activities and Deliverables could include, but are not limited to, the following:
Needs Assessment and Program Design
- Conduct consultations with key stakeholders to identify objectives, learning outcomes, and specific needs for the workshop(s).
- Develop supporting materials, including agendas, presentations, handouts, activities, and post-workshop resources.

Workshop Facilitation
- Facilitate interactive and engaging workshops that encourage participation, collaboration, and actionable outcomes.
- Use a mix of facilitation techniques, such as group discussions, case studies, role-playing, and reflective exercises, to accommodate diverse learning styles.
- Adjust workshop flow and delivery as needed to respond to participant needs and feedback in real time.

Capacity Building and Learning Integration
- Guide teams through collaborative problem-solving, planning, or action-oriented exercises to address specific challenges or opportunities.
- Incorporate actionable learning and adaptive management principles into the program design.

Post-Workshop Deliverables
- Summarize workshop outcomes, insights, and recommendations in a brief report for stakeholders.
- Offer recommendations for next steps to reinforce learning and drive implementation of outcomes.

Facilitation Resource Library
- Facilitation Techniques, Tools, and Frameworks: A collection of proven methods, strategies, templates, and frameworks to engage participants, foster collaboration, and ensure active learning during workshops, while maintaining consistency and quality across all engagements.
- Best Practices and Customization Guidelines: A curated set of best practices and clear guidelines for adapting resources to meet the unique needs of different teams, with regular updates to reflect new insights, trends, and evolving team requirements.
- Lead and Manage a Community of Practice for Facilitators:

- Oversee the development, coordination, and facilitation of a community of practice for facilitators, ensuring continuous learning and fostering an environment where members can share best practices, insights, and experiences to enhance facilitation skills and effectiveness.
- Other activities as assigned to support the TSS quarterly work plan.

**Requirements**:

- Relevant postgraduate degree or equivalent experience.
- 8+ years of experience in creating and leading workshops, with a strong understanding of adult learning principles, and a proven ability to design interactive, engaging, and impactful learning experiences tailored to diverse audiences and organizational needs.
- Experience in preparing presentations and learning materials that effectively incorporate adult learning principles, with a strong focus on content accuracy, clarity, and formatting to ensure high-quality, engaging, and impactful resources.
- Excellent written and verbal communications skills, with the ability to adapt messaging to various audiences in English.
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