Pa & Forensic Investigations Administrator
4 weeks ago
-Introduction
Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.
Role Purpose
To provide an effective and efficient administrative, secretarial and operational assistant function to support the Head: Forensic Investigations and investigation team.
Requirements
- Matric
- 2- 5 years administration experience
Duties & Responsibilities
- Support diary management activities in order to effectively schedule appointments.
- Arrange detailed travel arrangements and compile all the relevant documentation for travel-related meetings.
- Pro-actively screen incoming calls, correspondence and respond independently where possible.
- Co-ordinate all the components (logistics, catering etc.) of events, meetings and functions within budget and specifications.
- Provide secretarial support (agenda, minutes, action plans etc.) for the preparation and successful execution of meetings.
- Support the flow of information within the manager's office, ensuring that matters requiring their personal attention are handled speedily.
- Escalate faults and other housekeeping issues with the relevant service provider and ensure queries are resolved within the given time frames.
- Order and control office supplies.
- Accurately escalate client complaints and queries to the relevant department.
- Ensure files are kept in order and easily accessible.
- Collate, compile and distribute documents to the required standards within defined time-frames.
- Attend to ad hoc personal matters.
Competencies
- Business Acumen
- Client/ Stakeholder Commitment
- Motivating and Inspiring Team
- Impact and Influence
Policy
We are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.
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