Forensic Investigator Intern

5 months ago

Centurion, South Africa Group Risk Management Full time

**Introduction**

Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future.

**Role Purpose**

Investigate white collar crime, non-compliance with relevant legislation and transgressions of specific codes of conduct perpetrated in and against the business.

**Requirements**:

- Certificate in Money Laundering Control, ACAMS Certificate or Certified Fraud Examiner (ACFE), or equivalent.
**Desirable**:

- Relevant B-degree in Law, Accounting, Risk Management, Forensic Investigations, Criminal or related field.
**Essential**:

- Matric or equivalent qualification
**Essential**:

- 0- 3 years experience in the field of forensic/corporate investigations

**Duties & Responsibilities**
- **
Internal Process**
- Conduct investigations related to matters of white collar crime, non-compliance of legislation and regulations and willful acts of deviance.
- Liaise with various internal and external stakeholders to build and maintain relationships.
- Participate in disciplinary and or legal processes by acting as chair person, recovery agent or witness.
- Testify in civil and or criminal courts when required.
- Compile detailed investigation reports which will be used in disciplinary and legal proceedings.
- Manage documentations, records, investigation notes and other evidence ensuring accurate and accessible record keeping.
- Keep abreast of relevant legislation, regulation and policies.
- Provide recommendations to manage risk identified through investigations.- **
Client Services**
- Investigate client queries within the agreed service level and ensure that client receives timeous feedback and escalate client queries to the relevant department or stakeholder.
- Provide accurate information and advice to clients and stakeholders in order to ensure that the client receives the appropriate services.
- Provide regular reports on delivery of services against agreed service level agreements and in terms of overall customer targets.
- Through honesty, trust and respect provide authoritative, expertise and advice to clients and stakeholders.
- Proactively build and maintain client relationships by presenting our innovative and trustworthy product offerings through professional and credible Financial Advisory services.
- Deliver on service level agreements and made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service- **
People**
- Develop and maintain productive and collaborative working relationships with peers, clients and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge.
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.
- Effectively manage time and ensure optimal productivity.
- Ensure technical product and legislative knowledge is always current in order to propose the most relevant and innovative client solutions and comply with governance requirements.
- Be self-confident, self-motivated and relentlessly pursue targets and goals.
**Finance**:

- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

**Competencies**

**KNOWLEDGE**:

- Knowledge of Fraud legislature
- Knowledge of Insurance, Health and Financial Services Industry
- Knowledge of Risk management
- Knowledge of criminal investigations and proceedings

**SKILLS**:

- Written communication and report writing skills
- Interpersonal skills
- Good composure
- Attention to detail
- Problem solving
- Curiosity

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