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Specialist Clerk
2 weeks ago
ELIGIBILITY
Suitably qualified and
experienced staff members
CLOSING DATE
13.03.2024
REFERENCE NUMBER
FIN 23/24 Ext
SALARY
**Basic Salary**: R 284 195.00
DEPARTMENT
Revenue
DIRECTORATE
FINANCE Specialist Clerk
**Requirements**:
- Grade 12 / Senior Certificate
- 3 -5 years’ experience in a Revenue environment, Supervisory
experience will be an advantage.
- A detailed knowledge of: Debtors municipal account and deposit
administration, customer relation management systems and
sound human relations.
- In depth knowledge of Cash management policy as well as the
Credit Control and Debt Management policy.
- Must have good communication skills.
- A detailed knowledge of council approved tariffs and system
parameters.
- A valid code EB drivers licence is essential.
- Willingness to work shift, Saturdays and Sundays linked to
the operating hours of shopping malls
Key Performance Areas
- Stand in as supervisor for the Administrative Officer 1 when
**required by**:
authorization and execution and quality assurance of functions
related to Customer Care and Cash within the Revenue
**Department**: Debtors and Cash.
- To ensure service delivery, the Specialist Clerk is responsible
for the adequate training of staff and availability of staff to
perform the function proficiently by monitoring the attendance
registers.
- Ensure that staff adheres to the requirements of the time and
attendance policies.
- Ensure that the office comply to the Health and Safety act.
- Controlling and maintaining of records associated with the
sections establishment and movable assets.
- Collating of various statistics with regard to the number of
contacts, number of notifications (created/completed or
escalated).
- Deal with all Debtors and Cash related tasks which have a
direct impact on service delivery.
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