Manager Incident Management

Liberty Group South Africa’s job vacancy, Career and Recruitment Job title : Technical Manager: Incident and Problem Management jobs in Gauteng Job Location : Gauteng, Johannesburg Deadline : April 15, 2024 Quick Recommended Links Jobs by Location Job by industries Purpose Responsible for leading and continuously improving The IT Service Management...

The manager of Real Time Analysis and Incident Management twill lead the Real Time Monitor and Issue Incident Management function for Customer Operations and is responsible for monitoring and optimizing customer service performance, volume handling, staffing and schedule adherence; logging and owning issue resolution follow up and communication, impact...

**Key Duties and Responsibilities** - Monitoring an investigating security threat alert daily - Reviews the most recent SIEM alerts to see their relevance and urgency - Carry out triage to ensure that a genuine security incident is occurring - Analyze various logs: individual host, network traffic, firewall and intrusion detection systems to locate and...

Description of the role and purpose of the job: • The individual will be part of the cyber security team and will be responsible for managing engagement relating to cyber incident response Key responsibilities: • Assist in building pipeline and lead business development activities for the service-line • Lead engagement on cyber incident response and...

Our client is looking for a SOC Manager to join their team! You will be responsible for planning, directing and controlling the SOC functions and operations. Ensure continuous monitoring and analysis of incidents to protect people, technology and process addressing all security incidents and ensuring timely escalation. **Responsibilities**: - Responsible...

Purpose of the Job As part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutions Perform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

Purpose of the JobAs part of the ITSM (IT service management) team this candidate will:Manage a reactive and proactive, end-to-end, Problem Management process for all digital solutionsPerform proactive problem analysis, develop insights and recommendations, and engage and influence across the technology and business units to implement and improve problem...

The Problem Management Analyst takes responsibility for researching the root causes of incidents, providing temporary solutions (Workarounds), and developing final solutions for known errors. The individual in this position engages in proactive problem management by analyzing trends or historical data of incidents and services. **Key Areas** - Plans,...

**Johannesburg Area - Gauteng**: Our client is looking for a Warehouse Manager to join the team. **MINIMUM REQUIREMENTS** - Relevant qualification advantageous - Agricultural background advantageous - At least 3 years’ experience in a similar role - Stock Control and Stock Rotation experience - Coordinate deliveries - Computer literate - Excellent verbal...

+ 10 years extensive project management experience in construction (Steel Structures) Implement change management and provide guidance where necessary Management and reporting of project key performance indicators Marketing functions in finding and developing new potential customers and projects Carrying out people management ( problem and query...

**Pays** Afrique du Sud **Lieu** South Africa **Lieu de travail** JOHANNESBURG(ZAF) **Société employeur** TotalEnergies Marketing South Africa (Pty) Ltd **Domaine** Systèmes d'Information **Type de contrat** CDI **Expérience** Minimum 6 ans As a Service Delivery Manager you will possess the following: Relevant degree or diploma in IT or...

**FINANCE AND BUSINESS MANAGEMENT** Manage the operational budget, with high focus on cost management. Authorise expenditure within authority levels. Assist with operational budget inputs (resources, material handling equipment, labour, consumables, etc.) Participate in the Monthly billing and sign off on invoicing. Management of any insurance...

**Service Level Management** - Ensure that agreed service levels are consistently met on a monthly basis - Continual improvement and maintenance of an efficient service catalogue that will form the basis of services delivered to users - Manage the Service catalogue - Ensure that all service management processes are executed to fulfil the process objective -...

**GENERAL PURPOSE** The Facilities Manager has accountability for the day-to-day facilities management service delivering customer support for a Customer-Centric Environment for the assets allocated by the Company. The extent of the service covers all accommodation types (student, tenants and commercial) within the allocated building space including...

JOB TITLE - SERVICE DESK MANAGER **MAIN RESPONSIBILITIES**: - Ensure the Delivery and Maintaining of a high-quality fault logging and resolution for most Incidents and known problems - Ensure the Delivery on High-Quality first and second level support - Focus on call answering and first-level resolution KPIs - Continuous development - Ensure the Delivery...

**Job Classification** - Job Requisition - 128215 - Closing Date - 29 August 2023 - Location - Johannesburg - Cluster - Nedbank Wealth - Wealth Management SA Business Unit - Please Note: Preference will be given to applicants from Underrepresented Groups- Job Family- Investment Banking - Career Stream- Advisory - Leadership Pipeline- Manage Self:...

My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards. This is a 6-month...

My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards. This is a 6-month...

Our team in Pomona, Johannesburg  currently has an opening for a IT Manager To ensure the provision of ITsupport and End-user support services within the region by recording, prioritisingand managing the lifecycle of incident and service requests. YOUR ROLE & RESPONSIBILITIES Provide IT strategicalignment for the organisation and allocated regional...

My client is seeking an Operations Manager for Fraud and Risk to be responsible for developing and implementing strategies to mitigate fraud and manage risk within the organisation's operations. This role involves overseeing fraud prevention measures, analysing risk factors, and leading a team to ensure compliance with regulatory standards. This is a...