Human Capital Administrator

6 months ago

Midrand, South Africa Metropolitan Life Full time

**Introduction**
- Metropolitan is one of the oldest financial services brands in South Africa. With a 125-year legacy of serving the communities in which it operates, Metropolitan represents true empowerment in serving Africa's people through affordable financial solutions that create financial growth and security. Metropolitan operates in South Africa, but the brand is also present in 7 African countries including, Namibia, Botswana, Kenya, Ghana and Lesotho. Metropolitan provides financial wellness solutions that meet the needs of low-income clients, including funeral insurance, health, savings, hospital cash-back cover, retirement solutions and life insurance.**Role Purpose**
- Execute various recruitment and HC administrative processes and support the HC teams in delivering a consistent service that supports the business.**Requirements**:

- Matric
- Degree/Certificate in Human Resources or related field
- Minimum requirement - Diploma and a Graduate preferred
- 1-2 years HC Administration Experience

**Duties & Responsibilities**
- Internal process:
- Provide bulk recruitment administrative support.
- Book and coordinate the logístical arrangements for the recruitment and assessment process (interviews, meeting rooms etc.).
- Coordinate and support the on-boarding and integration programme for new employees.
- Capture and maintain employee and position management data on the relevant system and ensure that data quality and integrity standards are adhered to.
- Compile employee documentation and ensure that HR documentation is timeously and accurately submitted to the relevant stakeholders.
- Accurately capture employee contracts on system.
- Ensure that all contracts and payroll documentation are submitted to payroll within the agreed timeframe. Quality check payroll documentation to ensure completeness.
- Facilitate the exit process by providing exit documentation to relevant parties and coordinating

the logístical arrangements.- Assist HR team with projects and research on an ad hoc basis.

Client Services:

- Build and maintain relationships with clients and internal and external stakeholders.
- Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
- Make recommendations to improve client service and fair treatment of clients within area of responsibility.
- Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.

People:

- Develop and maintain productive and collaborative working relationships with peers and stakeholders.
- Positively influence and participate in change initiatives.
- Continuously develop own expertise in terms of professional, industry and legislation knowledge
- Contribute to continuous innovation through the development, sharing and implementation of new ideas.
- Take ownership for driving career development.

Finance:

- Identify solutions to enhance cost effectiveness and increase operational efficiency.
- Manage financial and other company resources under your control with due respect.
- Provide input into the risk identification processes and communicate recommendations in the appropriate forum.

**Competencies**
- Attention to Detail
- Energetic and Self-Motivated
- Insatiable Curiosity
- Innovative and Brave
- Collaborate across Boundaries
- Diversity and Inclusiveness

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