Quality Assurance Analyst

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor outbound calls and email responses to assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and...

The Call Centre Quality Assurance Manager is responsible for ensuring that the highest standards of quality are maintained over all customer-facing activities within the call centre. The Call Centre Quality Assurance Manager will be tasked with developing and implementing processes and procedures to ensure the quality of customer service delivery, as well as...

Gauteng, JHB - Northern Suburbs - Annually Cost To Company (Market related) Global legal practice is looking to appoint an Quality Assurance (QA) Analyst **Qualifications and Experience**: - Bachelor’s degree in technology or business-related field - Experience in testing maintenance and upgrading software on a regular basis - Experience in translating...

Quality Assurance Agent Needed Our company, One Source Direct, is searching for a Quality Assurance Agent on behalf of Zoom Fibre. Main purpose of the job: We require a quality assurance agent who is a professional and responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet...

**Business Support** **Location** - Johannesburg, South Africa**Language** - English*** **Job Advert**: - If you’ve been waiting for an opportunity to grow in your Webhelp career then seize this moment and let your knowledge and skillsets shine. Success awaits a diligent, driven and highly organised can-doer to join our vibrant team in Johannesburg as...

**Purpose of Role**: The Quality Assurance Manager assures consistent quality of operations by developing and enforcing good, automated business practice systems, validating processes, providing documentation and managing staff. The goal is to assure the high quality of operations and services aiming for the long-term success of the...

Qualifications & Experience required **Qualifications required**: Bachelors Degree in Computer Science or other related field, or equivalent work experience ISTQB Foundation or equivalent **Experience required**: 3 to 5 years of QA related experience JIRA, advantageous HP Quality Centre, advantageous Industry preference Retail, Point-of-Sale **Fully...

Hire Resolve's client is currently seeking a highly skilled Quality Assurance Manager to join their team. As a Quality Assurance Manager, you will be responsible for ensuring that all products and processes meet the company's high quality standards. You will oversee the quality assurance team and implement effective quality control measures.Requirements...

**Job Information**: Job Opening ID ZR_1481_JOB Hours of work Full-time Location Type In Office Industry Construction Salary R15 000 depending on experience Remuneration Term Per Month Province Gauteng City Johannesburg Country South Africa - Responsibilities: Quality Control: - Conduct thorough inspections at various stages of kitchen renovation...

**Quality Assurance Leader - Risk Management Practice, Africa**: **What can you expect?** To create, implement and lead a quality assurance framework that aligns to Client First Principles, ensures high quality of advice to client, and creates best practice in the business. The Quality Assurance leader will drive and be accountable for remediation of...

The purpose of this position is to provide efficient administration and verification service in respect of quality assurance of claims that results in the improvement of client service and to minimise financial risk. The main responsibility of the Quality Assurance Administrator is to ensure that all claims and related documents conform to the set standards,...

**We Go Places! How about you?** Immediate Superior: Anand Gounden Job Grade: 20 Location: Springs Function: Quality Sub Function: Springs Quality Type of Contract: Permanent Reference Number: 96448 Closing Date: 31/10/2023 **ROLES AND RESPONSIBILITIES** **Implement quality assurance systems and management for the region aligned to central **HEINEKEN...

**Academic Quality Assurance Officer (JB4108)**: Randburg, Johannesburg, Gauteng - Education **Academic Quality Assurance Officer (JB4108)** **Randburg** **Market Related** The Quality Assurance Officer is entrusted with championing the highest standards of educational excellence, aligning with national quality assurance frameworks. This role is integral...

This young, dynamic and entrepreneurial organisation within the financial and insurance industry as a vacancy for a Quality Assurance Administrator within the Collections Call Centre. .MAIN PURPOSE OF THIS POSITIONTo assume responsibility for:Quality Assurance for the GroupMAIN TASKS AND RESPONSIBILITIES:Implement and Monitor the QA process (Internal Call...

We are looking for an enthusiastic Quality Assurance Manager to join our team in Sebenza Edenvale. We are ideally looking for someone from the Cosmetic or Pharmaceutical industries who has been exposed to and knows manufacturing production under GMP conditions. **Job Types**: Full-time, Permanent **Experience**: - Quality Assurance: 2 years...

**Overall Job Purpose** The purpose of this role is to plan, execute, monitor, develop & document all aspects pertaining to quality assurance and accreditation compliance for Capsicum Culinary Studio. **Core Functions**: - Implementing, developing, reviewing and improving the quality management function aligned to CCS accrediting bodies and partners. -...

GROUP QUALITY ASSURANCE PHARMACIST **Reporting to** Contract Manufacturing Manager, GQA **Job Purpose**: To review, approve and monitor all quality assurance activities at SA and international contract manufacturers ensuring compliance to cGMP requirements **Required Learning** **/experience** B. Pharmacy, cGMP skills Computer Literacy: Ms Office 3 years...

Gauteng, JHB - Southern Suburbs **QUALITY ASSURANCE COORDINATOR - JOHANNESBURG SOUTH** A great opportunity exists for an international company focusing on drive technology who is looking to employ a Quality Assurance Coordinator to be based in the South of Johannesburg. **Requirements**: - Matric - Certificate in quality requirements, implementation and...

RPO Recruitment is partnering with a leading FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to join a well-established company that is known for their commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible for establishing and maintaining quality control...

Bring your possibility to life! Define your career with us - With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To...