HRbp Er Specialist Global Grade 11

**Key Output** - Proactively identify and drive wellness and safety initiatives to improve awareness, wellbeing and work life balance for all employees. - Translates HR strategy into a clear people agenda for the region / area of responsibility within the direction set the business and HR. - Ensures region / area has appropriate people plans, capability and...

Key Outputs •Investigate and ensure corrective actions for reasons why items end up in block stock; keep a reporting log •Log claims against Vendors regarding damaged stock and / or missing stock (Cat Claims Portal) •Claims: Inspect, update claims register; record the claim on ERP & CAT system within required...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Machine bores to OEM and customer requirements - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure professional quality workmanship...

**Key Output** - Machine bores to OEM and customer requirements using Line Boring equipment - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure...

**Key Output** - Machine bores to OEM and customer requirements using Line Boring equipment - Produce accurate customer service reports - Inspect and evaluate parts according to re-usability guidelines - Prepare parts lists for machining - Ensure safe work practice and Contamination control - Service, maintain and repair earthmoving equipment - Ensure...

Key Output Business plan /Account plan. Forecasting. Monitor your ongoing daily sales of labour and part. Followup on quotes from service department on completed jobs. WIP. Followup on outstanding orders from customer's purchase and stores department. Sort out debtor queries on a weekly basis to prevent aging P&S Debtors. Monitor and minimize parts return...

**Key Output** - Business plan /Account plan. - Forecasting. - Monitor your ongoing daily sales of labour and part. - Follow-up on quotes from service department on completed jobs. - WIP. - Follow-up on outstanding orders from customer's purchase and stores department. - Sort out debtor queries on a weekly basis to prevent aging - P&S Debtors. - Monitor and...

**Key Output** - Business plan /Account plan. - Forecasting. - Monitor your ongoing daily sales of labour and part. - Follow-up on quotes from service department on completed jobs. - WIP. - Follow-up on outstanding orders from customer’s purchase and stores department. - Sort out debtor queries on a weekly basis to prevent aging - P&S Debtors. - Monitor...

**Key Output** - Working within prescribed legislation, policies, and procedures - Timeous execution and reporting - Perform basic electrical work. - Perform basic plumbing work, General building maintenance. - Maintain, repair, and move furniture. - Install and replace floors, tiling and stairs as needed. - Repair and paint doors, windows, walls,...

**Key Output** - Working within prescribed legislation, policies, and procedures - Timeous execution and reporting - Perform basic electrical work. - Perform basic plumbing work, General building maintenance. - Maintain, repair, and move furniture. - Install and replace floors, tiling and stairs as needed. - Repair and paint doors, windows, walls,...

**Key Output** - To lead and manage the team conducting a specific parts process, while meeting departmental objectives and delivering on all customer parts needs and expectations. - Deliver customer service according to position relevant KPI's (as per Balanced Scorecard, SLA's, MARC site or EMP contractual terms or CSA's) while meeting departmental...

**Key Outputs** - Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. - Ensure improved product health for all products in area of responsibility - Provide support for new product introduction - Present product...

**Key Output** - Ensure improved product health for all products in area of responsibility. - Provide support for new product introduction. - Present product issues to management. - Compile informative product issue reports and address to Service Engineering and management. - Provide expert technical support for Warranty resolution and 1 hour training...

Key Outputs Technical expert investigating and reporting on and resolution of product issues in collaboration with Service Engineering, ensuring product health and delivering end user acceptance at lower cost. Ensure improved product health for all products in area of responsibility Provide support for new product introduction Present product issues to...

Key Output Ensure improved product health for all products in area of responsibility. Provide support for new product introduction. Present product issues to management. Compile informative product issue reports and address to Service Engineering and management. Provide expert technical support for Warranty resolution and 1 hour training sessions. Ensure...

**Key Output** - Achieve parts sales key performance indicators: - OTIF (on time in full) orders - Parts KPI’s - Ensure customer details are captured accurately when opening a new account - Grow and promote over the counter sales by promptly providing quotations and a quality customer service - Ensure quote conversions and report on lost sales -...

**Key Output** - Achieve parts sales key performance indicators: - OTIF (on time in full) orders - Parts KPI's - Ensure customer details are captured accurately when opening a new account - Grow and promote over the counter sales by promptly providing quotations and a quality customer service - Ensure quote conversions and report on lost sales - Accurately...

**Key Output** - Comply to specifications of order type by customer within time and quality standards. - Ensure warehouse procedures are carried out safely within the framework of compliance to SOP's - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer...

**Key Output** - Manage Customer Collection Counter and ensure compliance to SOP's - Run, update and Analyse all Warehouse Reports. - Ensure duties are carried out to ensure achievement of warehouse performance standards. **Qualification, Experience and Competencies** - Grade 12 - Customer service orientation - Good communication skills, Be able to work...