Marketing Administrator
5 months ago
**Introduction**
- Through our client-facing brands Metropolitan and Momentum, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations.**Role Purpose**
- Ensuring smooth operations management and driving the successful execution of marketing initiatives.**Requirements**:
- Bachelor’s degree in marketing, Business Administration, or related field.
- 2-5 years’ office administration experience
- Proven experience in administrative roles, preferably within a marketing or events management environment.
- Strong financial acumen with experience in budget tracking and invoice management.
- Excellent organizational skills with meticulous attention to detail.
**Duties & Responsibilities**
**Handle all administrative activities **(Internal Process)**:
Events Management:
- Handle extensive administrative tasks related to event planning, including booking venues, coordinating sponsors, and managing sponsor communications and payments.
- Coordinate the logistics required to manage project rollouts, site visits, wrap-up, reporting and exiting of projects.
- Develop and maintain templates for various event-related documents, such as presentations, travel itineraries, accommodation arrangements, and special requests.
- Coordinate logistics before, during, and after events to ensure seamless execution.
Reporting:
- Gather and consolidate data from various sources to create comprehensive reports showcasing marketing performance, including key metrics, results achieved, and ROI.
- Present findings in a clear and concise manner, highlighting the value generated by marketing efforts.
- Collaborate with cross-functional teams to ensure alignment and transparency in reporting processes.
Priority Management:
- Assist in tracking project progress and maintaining schedules for different marketing initiatives.
- Monitor timelines and milestones to ensure timely delivery of projects.
- Coordinate with team members to track the status of individual tasks and elements within larger projects.
Administration function:
- Maintain the project document library i.e., proposals, SLA’s, payment documents and related documents.
- Provide administrative support and coordinate CSI program activities and initiatives in line with business requirements.
- Coordinate the process of obtaining, collating, and submitting data for regulatory and finance reporting.
- Manage and resolve with queries from internal and external clients to ensure a positive experience.
**Engage with clients in a client centric manner **(Client Services)**:
- Provide pro-active feedback to all stakeholders on a continuous manner considering innovative ways of enhancing the client experience.
- Create partnerships with relevant stakeholders in order to understand business priorities and requirements.
- Establish and build healthy relationships with stakeholders which build rewarding relationships, facilitate feedback and provide exceptional client service.
- Provide credible and appropriate expertise in order to meet the needs of the stakeholder.
**Self-management and teamwork **(People)**:
- Create a positive work climate, give meaning to work, minimise work disruption and maximise employee productivity.
- Contribute to a culture that guides and directs best practice, fostering an environment of continuous learning, improvement and cohesiveness.
- Identify own growth and development needs and schedule interventions to enable ongoing development, training and personal growth.
- Effectively manage own performance within the team in order to ensure business objectives are achieved
- Contribute to innovation, change agility and collaboration within the team
**Contribute to financial controls and planning **(Finance)**:
- Manage invoices, including requesting payment and tracking budget allocations.
- Liaise with suppliers, providing necessary documentation such as proof of payment and remittances.
- Maintain accurate records of financial transactions related to marketing activities
- Track and maintain a record of all invoices and payments aligned with finance requirements.
**Competencies**
- Business Acumen
- Customer/ Stakeholder Commitment
- Drive for Results
- Leads Change and Innovation
- Collaboration
- Impact and Influence
- Self-Awareness and Insight
- Diversity and Inclusiveness
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