Portfolio Insights and Client Support Services
3 months ago
**Job Advert Summary**:
To provide the team with support to increase efficiencies and possible reduction to the number of
clients per administrator.
Collection of Financial Statements (capture of Statements on TNP tool) and Management
Accounts.
Job Verification: Follow up with Business partner’s on submission, capturing on SAP
and saving documentation on Docupedia
**Minimum Requirements**:
Knowledge and Experience
- SAP system experience
- Strong administration skills
- Good customer service & care ethos
- Report Writing and Record keeping
- Good oral and written communication skills
- Excel competence essential
**Qualifications**:
- National Diploma/Degree in Commerce/Business Administration
**Duties and Responsibilities**:
Client Support and Service Administration
All client support and service administrative duties; (summarized below - but not limited to:
Conditions Precedent (CPs) & subsequent drawdowns for CSG Segments (Development Debt and Growth Catalysts), BA&TS department, Operations and other stakeholders
Capturing and Monitoring of client compliance with undertakings
Collection of Financial Statements (capture of Statements on TNP tool) and Management
Accounts
Job Verification: Follow up with Business partner’s on submission, capturing on SAP
and saving documentation on Docupedia
Data clean-up
- timeous maintenance and update of all information on SAP including annual updates
CAM memos drafting and supporting
Reduction in Impairments, Non-Performing Loans (NPLs) & IMC SPPI Processes - Collections and Disbursements Forecasting
Adoption of NWOW (New Ways of Working) Requirements
Collaterals and Carrying Value (Fair Valuation) reports - update on a monthly basis & ensure SAP reflect correct security values
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