Hospitality Group Call Centre Supervisor 3326

Job description The Call Centre Supervisor is responsible for overseeing the daily operations of the call centre, ensuring efficient and effective performance, and providing leadership and support to call centre agents. The supervisor will manage a team, monitor metrics, handle escalated calls, quality control and contribute to the development of strategies...

The Call Centre Supervisor is responsible for overseeing the daily operations of the call center, ensuring that team members deliver exceptional customer service and achieve performance targets. This role involves managing and mentoring staff, handling escalated issues, and implementing strategies to improve service quality and operational efficiency. **Key...

As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills,...

As a Call Centre Sales Agent, you will be responsible for initiating outbound calls to potential customers with the goal of selling products or services. You will utilize effective communication and sales techniques to engage prospects, address their needs, and ultimately close sales. This role requires a proactive attitude, excellent interpersonal skills,...

**About Us**: Tsebo Facilities Solution is looking for a Call Centre Agent (BMS) who will be responsible Accountability of monitoring the BMS system, receive the calls made and log the calls required accurately and professionally. To allocate the calls to the correct area and ensure that the call is actioned, closed and followed up if required. To maintain...

**Local and International sales agents** **Do you have Call centre sales experience?** **Are you looking for a better opportunity to earn more commission ?** **We are hiring for various sales campaigns at UCC** **Requirements: 6 months call centre sales experience** **Sales driven, self-motivated, well spoken** **Matric / NQF level 4** **We...

**Requirements**: - Minimum qualification a matric - Min three years’ experience within a call centre environment - Experience in developing targets - Knowledge of inbound and outbound call centre management experience - Proven sales track record of growing the call centre **Duties**: - Continuous operational and quality improvements of the department -...

**MAIN PURPOSE OF POSITION** - Provide dynamic leadership to our warm up team. - Guide and motivate the team. - Achieve required daily and monthly targets. - Manage employee turnover rate. - Focus on consistently improving performance and process. - Implement an annual performance review process for all team leaders KEY ACCOUNTABILITIES: - Efficiently...

**Job Opportunity: Outbound Sales Call Centre Agent at Baraka Group** **Location**: 21 Field Street, Zumaysha Building, Durban Central, 4001 **Position Type**: Full-time **About Baraka Group**: Baraka Group is South Africa's leading debt management company, specializing in providing debt solutions to consumers who are financially stressed. Our mission is...

We are recruiting for the below vacancies: - QA Agents, Outbound Sales Agents, Energy Experience ( Gas & Electric), Debt Collections, QA Team Leaders, Senior Managers and Team Leaders. Must have International Call Centre experience. Kindly send through an updated copy of your CV, ID and matric. **Salary**: R5,250.00 per month COVID-19...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Lead the call centre team to provide friendly and efficient service to customers on inbound and outbound calls. Supporting call centre agents through...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Hire, train, coach and lead call centre team as they provide services to our customers. Supporting call centre agents through difficult calls, defusing angry customers and assisting the team members where important decisions needs to be...

We are recruiting for a new campaign. Full training provided. A Min of 6 months call centre is an advantage in the following campaigns; Debt Review Loans Insurance lead gen Debt Clearance Basic paid according to level of experience (if any). If you have no experience we will train you to equip you to handle customers on a sales level. Salary is R4500....

Tower Group is in search of motivated and customer-focused individuals to join our Client's team as International Call Centre Agents. **Position Overview**: As an International Call Centre Agent, you will play a pivotal role in ensuring a positive customer experience for our international clientele. You will be responsible for handling inbound and outbound...

We are a people focused business that provides outsourced contact centre solutions and specialises in customer life cycle management. Our people are our most important asset. We create a culture of empowerment and accountability with a focus on skills, talent, and career development for all of our people within the business. Our highly engaged environment...

Currently we are searching for a Call center supervisor for Durban, South Africa. **Responsibilities of this Post**: Manage operations and teams - hourly, daily and monthly KPIs. Maintain and grow existing relationships with clients. Hiring, training, coaching, and leading call center & sales representatives as they provide support for customers. Contribute...

**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative industry, with Avbob experience. Based centrally in Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in your...

**Experienced Call Centre Agents Required** We are looking for a minimum of 1 year of Sales experience in our fast paced and lucrative life insurance industry. Based centrally in Morningside, Durban close to all transport routes. With a guaranteed basic salary, uncapped commission structure, cash incentives and supportive environment, your success is in...

Are you passionate about delivering exceptional sales service? Do you thrive in a dynamic and fast-paced environment? We're looking for enthusiastic individuals to join our team as Call Center Sales Agents.Position: Sales AgentsLocation: 15 Fairways Avenue, Mount Edgecombe, Business Park, Estate 2Responsibilities:•Handle outbound customer calls with...