Level 3 IT Technical Manager

**Job Purpose** **_ Job Performance Criteria_** **Application Support Management** - Prioritize and manage incident queues, ensuring that SLAs and response times are met. - Serve as the point of escalation for critical incidents and coordinate with various teams to drive resolutions. - Analyze support metrics and performance data to identify trends and...

**IT Support Engineer Level 2/3 (MSP)** One of our US based clients are looking for an experienced IT Support Engineer Level 3+. - Position is Fully remote, Mon-Fri working in US Hours (3pm-11pm/4pm-12am)_ You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests....

IT Support Engineer Level 2/3 (MSP)One of our US based clients are looking for an experienced IT Support Engineer Level 3+. Position is Fully remote, Mon-Fri working in US Hours (3pm11pm/4pm12am)_You will be an experienced member of the support and project teams, manages client expectation and experience related to projects and support requests. Directly...

Purpose of the Job Represent the company at internal and external customers and suppliers regarding technical procurement enquiries and support. Providing technical support for Procurement, Contracts, New Business and Tenders, attend tender briefing and client specification meetings where required. Job Description(Role, Responsibilities and Key...

Job Purpose_ Job Performance Criteria_Application Support Management Prioritize and manage incident queues, ensuring that SLAs and response times are met. Serve as the point of escalation for critical incidents and coordinate with various teams to drive resolutions. Analyze support metrics and performance data to identify trends and areas for improvement....

Want to make your voice heard? As a Level 3, you’ll have the freedom to help improve how we manage our production operations.**Level 3** **,** **Competitive Salary & excellent benefits package** - You’ll take full responsibility for your area of production - ensuring smooth running and troubleshooting problems. But the role is about more than just...

Want to make your voice heard? As a Level 3, you'll have the freedom to help improve how we manage our production operations.Level 3,Competitive Salary & excellent benefits package You'll take full responsibility for your area of production ensuring smooth running and troubleshooting problems. But the role is about more than just efficiency. Our commitment...

OverviewLooking for a dynamic and results-driven Technical Sales Representative. You will be responsible for identifying and developing new business opportunities, maintaining strong client relationships, and achieving sales targets. With the potential for significant earnings through sales commission, this position offers an exciting opportunity for...

Overview Looking for a dynamic and results-driven Technical Sales Representative. You will be responsible for identifying and developing new business opportunities, maintaining strong client relationships, and achieving sales targets. With the potential for significant earnings through sales commission, this position offers an exciting opportunity for...

Job Responsibilities: Create a competitive advantage by consulting and providing advice on systems, processes, frameworks and products in line with the company strategy. Ensure the delivery of the design through consulting, identifying and collaborating with stakeholders. Keep GT accountable for all technical deliverables. Provide guidance and support...

Job Responsibilities: Create a competitive advantage by consulting and providing advice on systems, processes, frameworks and products in line with the company strategy. Ensure the delivery of the design through consulting, identifying and collaborating with stakeholders. Keep GT accountable for all technical deliverables. Provide guidance and support...

Overview: We are seeking a dynamic Conversational AI Solutions Manager to lead and coordinate all efforts aimed at ensuring client success and driving increased adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them to engage with top-tier...

Overview: We are seeking a dynamic Conversational AI Solutions Manager to lead and coordinate all efforts aimed at ensuring client success and driving increased adoption of our conversational AI technologies and services. The ideal candidate will possess a unique blend of customer-facing and technical expertise, enabling them to engage with top-tier...

Overview:As a Conversational AI Technical Lead, you will play a pivotal role as a trusted partner to our clients enterprise customers, leading conversational AI projects with excellence. Working closely with our Conversational AI R&D team and our clients, you will ensure seamless integrations and implementation of our technologies to the highest standards....

**Job Purpose** **_ Job Performance Criteria_** **Application Support** - Queries to be resolved within client SLA’s agreed. - Manage client expectations where relevant **SOP's** - Develop and maintain documentation related to Application Support procedures and troubleshooting guidelines. - Assist with building out the knowledge base for self-help...

We are looking for a highly skilled IT professional to join our team!Must have a Bachelor's degree in Computer Science or Information Technology and relevant certifications like ITIL, COBIT, CAPM, Security+/CISSP, Fortinet, Microsoft, AWS, Azure, VMware, etc.Need at least 7 years of technical experience in IT, with a strong background in IT...

Matric and a BEng/BSc in Computer Science/Information Technology and relevant certifications such as ITIL/COBIT, CAPM/PMP, Security+/CISSP, Fortinet, Microsoft, AWS/Azure/VMware certifications, etc., are a plus.7 years of technical experience in IT, with a proven track record in IT infrastructure.5 years of experience in the managed service provider (MSP)...

Matric and a BEng/BSc in Computer Science/Information Technology and relevant certifications such as ITIL/COBIT, CAPM/PMP, Security+/CISSP, Fortinet, Microsoft, AWS/Azure/VMware certifications, etc., are a plus. 7 years of technical experience in IT, with a proven track record in IT infrastructure. 5 years of experience in the managed service provider (MSP)...

The Information and Communication Services Department helps the Church accomplish its religious mission by providing standard support services for approved technologies and customers which enable the Church to hasten the Work. This position provides advanced-level user support in operating systems, networking, maintaining and troubleshooting hardware, and...

Job Purpose_ Job Performance Criteria_Application Support Queries to be resolved within client SLA's agreed. Manage client expectations where relevantSOP's Develop and maintain documentation related to Application Support procedures and troubleshooting guidelines. Assist with building out the knowledge base for selfhelp support resolution.Continuous...