Junior Sales Administrator

2 months ago

Cape Town, South Africa Sectional Title Solutions Full time

PRE-SALES:

- Follow up on all new inbound marketing leads received;
- Book new or requested appointments for the Regional Sales Manager (RSM) or other relevant team members and assist with all administrative and operational requirements as may be required;
- Maintain the relevant internal Sales servers and ensure all documents are correctly uploaded, saved and named as per the naming convention;
- Tracking of all solutions from proposal state through to approval using current STS Tracker and CRM systems;
- Assist the RSM in establishing and developing leads in the following markets:

- Managing agents (property management focused);
- Community schemes (gated estates);
- Residential and property developers;
- Industry-specific service providers; and
- Network with existing STS relationships to meet other leads / partners.

SALES:

- Provide strong administrative support and the completion of ad-hoc tasks where applicable.
- Request applicable information and/or documentation;
- Ensure agreed turnaround times are being adhered to by all divisions;
- Assist with improving operational efficiency across all divisions;
- Follow up on all action items and requests from RSM or relevant departments;
- Confidentiality and Discretion: Handling sensitive information with utmost confidentiality and discretion, especially regarding sales strategies, customer data, and other proprietary information;
- Ongoing client relationship management;
- Compile and update weekly Sales Reports for the RSM;
- Meet monthly (or as required) with various departments to ensure all issues are resolved timeously;
- Assist on all tasks where necessary.

POST-SALES:

- Assist the RSM in creating and maintaining sustainable relationship with the above-mentioned clientele with focus on managing agents.
- Assist the RSM in the collection and updating of all required documentation
- Ongoing engagement with service providers, managing agents, trustees and directors of estates where solutions have been sold and implemented as well as schemes that are considering any STS solutions.
- Collate and provide dada required for RSM to produce Quarterly Sales Reports
- Introduction of cross-selling opportunities to existing clients

EDUCATION
- Grade 12.
- Administrative or Sales related certifications and / or qualifications will be an advantage.
- Industry related qualifications would be an advantage - specifically in the field of Property Management

EXPERIENCE
- Minimum of 1-2 years administrative experience - ideally within a Sales environment.
- Good knowledge of Sectional Title / Community Schemes would be an advantage.

SKILLS
- Excellent communication skills - verbal and written in the chosen language of the specific region;
- Strong calendar management skills;
- Fluency in other official South African languages would be an advantage.
- Understanding of sales processes and cycles including cold-prospecting is an advantage;
- Confident in public speaking and engaging with new clients.
- Strong business acumen.
- Interpersonal skills and able to build firm networks;
- Comfortable in dealing with clients and managing objections.
- Ability to be a team player when solving complex matters
- Ability to support customers and business partners during the sales cycles.
- Self-motivated.
- Organised.
- Attention to detail.
- Efficient time management and prioritisation skills.
- Full MS Office suite at intermediate level.

Pay: From R1,00 per month

**Education**:

- High School (matric) (required)

**Experience**:

- Sales: 2 years (required)
- Property Management: 2 years (required)
- Real Estate: 2 years (required)
- Microsoft Office: 2 years (required)

License/Certification:

- Driver's License (required)

Willingness to travel:

- 100% (required)

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