Fmcg Storage and Stock Controlling Supervisor
4 weeks ago
3years
- Manage and ensure that all orders are done on a daily basis, on time and maintain correct stock levels
- Manage stock flow to the floor
- Prepare, coordinate and manage stock takes on a bi-annual basis in conjunction with the Admin Manager and Store Manager
- Manage shrinkage
- Regulate customer compliments and complaints
- Ensure customer requests and complaints are addressed and followed up timeously
- Provide customers with feedback regarding queries and complaints
- Manage day-to-day human resource administration including leave, hours of work and scheduling
- Assist Store Manager with corrective action
- Ensure employees receive planned training and request feedback from employees who attended
- Manage the performance management process and ensure that personal development plans are adhered to
- Ensure promotional stock and displays are planned, implemented and maintained
- Adhere to all labelling, pricing and layout standards and ensure merchandisers adhere to these standards
- Ensure store targets are achieved
**Qualifications and Experience**:
- Grade 12 / Matric
- Minimum of 3 years’ retail/FMCG experience in all retail departments:
- Minimum of 3 year’s management/supervisory experience
- Computer literate - MS Office and retail operating systems
- Willing and able to work retail hours
**Advantageous**:
- Relevant Retail/FMCG qualification
- Working knowledge of SAP
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