B2b Telesales Specialist

4 weeks ago

Johannesburg, South Africa Talksure Full time

**MAIN PURPOSE OF THE ROLE**

We are looking for B2B telesales specialists to join our telecommunications campaign, the role entails acquiring new business through cold calling and conversion of prospective customers to actual sales. Achievement of Sales targets and customer satisfaction is key to your success in this role.

**DUTIES AND RESPONSIBILITIES**

**Target Achievement**:

- Achieve individual sales target for new business and customer acquisition.

**Cold calling**:

- Ability to acquire new clients
- Ability to up-sell and cross-sell
- Strong focus on acquisitions
- Ability to source and convert own leads
- Seize opportunities to upsell products when they arise
- Prospect and build new client pipelines
- Ability to retain out-of-contract and renewable customers

**Customer Relationship management**:

- Responsible for developing relationships with prospects
- Conduct effective handover of successfully onboarded customers to an account manager
- Create ongoing rapport with business clients.

**Reporting**:

- Provide accurate forecasting on weekly and monthly sales pipeline
- Provide daily activity and sales report
- Up-to-date reporting on marketing leads provided
- Reports to be submitted within the timeframes required

**Processes and Procedures**:

- Ensure all policies and procedures are adhered to
- Ensure all interactions are captured on the relevant systems in the approved manner

**QUALIFICATIONS AND EXPERIENCE REQUIRED**
- Matric (Minimum)
- Proficient in MS Office (All packages)
- No Criminal Record
- Must have at least 1-2 years' Experience in B2B (SME) sales with a track record of acquiring new customers
- Mobile/telecoms experience would be an added advantage
- Proven track record in the form of Commission and/or Awards, Accolades, Historic Target Achievements

**BEHAVIOUR AND COMPETENCIES REQUIRED**
- Strong Sales ability coupled with business acumen
- Excellent presentation skills
- Communication skills
- Decision making skills
- Excellent interpersonal skills
- Time management skills
- Ability to formulate, set and manage goals and objectives
- Ability to cope with high pressure levels and manage stress effectively
- Strong relationship building, account planning and process competence skills
- Telecommunications product and industry knowledge

**Salary: Market Related**

**Contract Type: Fixed Term Contract (6 months)

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