Telesales Specialist – EPC Solutions, South Africa

5 days ago

Johannesburg, Gauteng, South Africa NEOSUN Energy Company Full time

NEOSUN Energy is a leading provider of Renewable Energy with a reputation for delivering high-quality turnkey solutions to our B2B customers. We are looking for a motivated Telesales Specialist to join our dynamic sales team. This is an exciting opportunity for an individual with strong communication skills and a passion for sales to make an impact by reaching out to prospective clients and generating new business.

Role Overview

The Telesales Specialist will be responsible for reaching out to potential customers through cold calls, introducing them to our products/services, and converting leads into sales opportunities. This role requires a results-driven individual with excellent communication skills, a proactive mindset, and the ability to build rapport quickly over the phone. You will be expected to meet daily, weekly, and monthly sales targets while providing exceptional customer service to prospects.

Key Responsibilities

  1. Outbound Sales Calls:
    • Make outbound cold calls to potential customers in order to generate new business and qualify leads.
    • Introduce and promote Neosun Energy, highlighting its guarantees, benefits, and value proposition.
    • Identify and engage decision-makers, overcoming objections to generate interest and set appointments or sales opportunities.
  2. Lead Generation & Qualification:
    • Use sales scripts, call guides, and your product knowledge to assess prospects' needs and identify opportunities for further engagement.
    • Maintain accurate and detailed records of calls, including customer information, call outcomes, and next steps.
    • Qualify leads by asking targeted questions to ensure they are a good fit for the product/service offering.
  3. Building Relationships & Rapport:
    • Build rapport with prospects quickly and effectively, establishing trust and positioning Neosun Energy as a reliable and knowledgeable solution provider.
    • Handle incoming queries from leads, addressing questions, concerns, and objections to move prospects through the sales funnel.
  4. Meeting Targets:
    • Achieve or exceed daily, weekly, and monthly call and sales targets, including setting appointments, qualifying leads, and closing sales.
    • Monitor individual performance against targets and report on progress to the sales team or manager.
  5. CRM Management:
    • Maintain and update the company's CRM system with accurate customer details, call outcomes, and follow-up actions.
    • Track interactions with leads and follow up effectively to nurture leads into qualified opportunities.
    • Stay updated on product knowledge, industry trends, and competitive landscape to better pitch the offering to prospects.
    • Continuously refine cold calling techniques and sales approach based on feedback and performance data.
  6. Collaboration with Sales Team:
    • Work closely with the broader sales team to ensure smooth handoffs of qualified leads and follow through on opportunities.
    • Share insights and feedback on common objections, lead trends, and customer pain points to help improve marketing strategies and sales processes.

Key Requirements

  • Strong communication skills, both verbal and written, with the ability to engage and influence prospects over the phone.
  • Ability to handle rejection and stay motivated to achieve sales targets.
  • Goal-oriented with a passion for sales and a strong desire to succeed.
  • Previous experience with CRM systems.
  • Strong organizational skills with the ability to prioritize tasks and manage time effectively.
  • Ability to adapt and adjust sales pitch based on the needs of the prospect.
  • Self-motivated, resilient, and proactive in nature.
  • Experience in a high-volume telesales environment, achieving 50-100 cold calls per day.
  • Familiarity with objection-handling techniques and strategies for closing sales.
  • Team player with a collaborative attitude, as well as the ability to work independently and stay self-driven.
  • Previous experience working with sales targets and quotas.
  • Ability to work under pressure in a high-performance sales environment.

Why Join Us

  • Competitive Salary & Commission: base salary with a commission structure, allowing you to earn based on your success.
  • Training & Development: Comprehensive training program to ensure you have the skills and knowledge to succeed in telesales and grow within the company.
  • Supportive Team: Work within a supportive and positive sales team environment that encourages collaboration and professional growth.

Thank you for considering NEOSUN Energy as a part of your career journey

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