Director of Call Centre Operations

Western Cape, CPT - Northern Suburbs - R 9 600 Monthly Basic Plus Commission Our client based in the Northern Suburbs is looking for Call centre consultants to start working on the 1st of May 2023. **Requirements**: - 1 year cold calling experience. - 1 year of customer services experience. - Matric - Must be fluent in Afrikaans and English. - Must reside...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous in...

NCR Management Centre, an outbound Call Centre has an exciting opportunity for dynamic and energetic individuals to assume the responsibility as a Call Centre Agent - reporting to the Floor Manager. The successful candidates are required to have excellent verbal and written communication skills in English. A second and third language would be advantageous...

As the Customer Call Centre Manager - you will be responsible for the managing of the INBOUND and smaller outbound team of consultants. Oversee the day to day management, performance and ongoing development of teams. If you are a professional, high-performing individual with exceptional leadership and client service skills, then this might be a great...

At Truworths, you'll find a dynamic business environment where our staff is constantly challenged to reinvent the way we do business in order to keep us at the forefront of the South African fashion industry. Take a walk through our stores or offices and you'll encounter an infectious love of fashion and a tangible will to succeed among the people who make...

Customer Services Agents wanted to service global clients with a leading vehicle brand. At least 2 years call centre customer services experience in both voice and the digital space. Matric Clear Credit and Criminal records Ability to work shifts including weekends and public holidays a passion for cars **Salary**: From R9,000.00 per month Ability to...

This role is primarily responsible for Client Relationship Management at the Program Level and Performance & People Management. **Minimum Requirements**: - 8 years of experience with Life and Annuities Retirement Plan Services × General loans eligibility and Transaction processing × Hardship Withdrawals and High-Risk Transactions × Pension Risk...

OUTBOUND CALL CENTRE AGENTS NEEDED! **REQUIREMENTS**: - English language proficiency - Minimum 1-year outbound sales experience within an international centre is MANDATORY **SHIFTS**: MONDAY TO SATURDAY ROTATIONAL SHIFTS FROM 3PM TO 4AM PAID PER PRODUCTIVE HOUR SHIFT AND TRAVEL ALLOWANCE PROVIDED **CAPE TOWN CITY CENTRE** **WhatsApp your CV - 066 461...

Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our local contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience - Flexible to...

Are you wanting to become a call centre customer service agent Merchants SA is the the perfect place to be. We are expanding and looking for customer service agents to join our international contact centre based in Salt River. - Matric or equivalent - Excellent customer service skills - Excellent communication skills - 6 months + Call Centre Experience -...

Western Cape, CPT - Northern Suburbs - R7 000 (Uncapped Commission) Our client is looking for Sales Consultants for their Call Centre based **Somerset West.** To sell medical cover. **Responsibilities**: - Sales of health insurance packages. - Reach and exceed sales target. - Keep accurate records and ensure data integrity through updating relevant Lead...

As the Call Centre Manager for the Credit and Transactional Banking Department, your role is multifaceted and crucial for ensuring smooth operations and excellent customer service - Hiring, Training, and Motivating Team Members: Recruit, train, and prepare Call Centre team members to deliver excellent customer service. Provide ongoing coaching, support, and...

Call Centre Agents for a upmarket UK clientPermanent position1+ year call centre experience (non-negotiable)BPO experience is advantageousNight shift only - 2pm - 6amMonday - SundayClear articulationExcellent written skillsNo credit or criminal record 

Technical services primary contact, answering incoming calls from customers who want support, responding to inquiries, managing complaints, troubleshooting customer service problems (Hardware and software support), login and closing calls, provide general services information. **Responsibilities**: - Supply First-Line support _ Hardware support - Manage...

**Duties and responsibilities included** Answer incoming calls and make outbound calls. Returning calls when needed. Following up on requests. Liaising with relevant stakeholders to address queries/complaints. Update information on the system. **Requirements**: Grade 12 2 years Contact Centre experience. Credit and Criminal Clear. **Must be able to...

Matric1 Year Call Centre experienceMust be able to work independently, Must be able to work under pressure, Must have a good working track record, Excellent problem solving skills, Excellent communication skills   Duties:–  Full Inbound Call Centre functions–  Taking calls–  Data Capturing–  Client liaison–  Confirming clients information on...

**Duties and responsibilities included** Answer incoming calls and make outbound calls. Returning calls when needed. Following up on requests. Liaising with relevant stakeholders to address queries/complaints. Update information on the system. **Requirements**: Grade 12 2 years Contact Centre experience. Credit and Criminal Clear. **Must be able to...

Western Cape, CPT - Southern Suburbs - R 12 000 Monthly Basic Plus Commission Sales consultant needed for one of the biggest insurance call centres in Cape Town. **Responsibilities**: Selling long-term Insurance Adherence to Quality and Compliance processes to minimize business risk. Meet set KPIs. Manage customer queries. Keep updated on trends in the...

**About the Role**: **Requirements**: 3+ years’ experience as a Call Centre Manager 3+ years’ experience in BPO essential Experience managing approximately 90 Agents and 3 Team Leaders Experience in a rapidly growing operation (advantageous) Matric (Essential) Clear credit and criminal record Numeracy skills (Essential) The ability to communicate and...

Outbound Call Centre Agents Required – Cape TownWe are a dynamic and fast-growing sales call centre. We sell the leading financial brands. We require outbound Call Centre agents to sell insurance products. This is a fantastic opportunity to join a young dynamic organisation. With high earning potential and great hours, this could be just the opportunity...