National Franchise Manager
1 week ago
An international logistics / courier company is seeking a **National Franchise Manager,** to join their team.
- PURPOSE OF THE JOB:_
To build a successful Franchise Company in the Courier Express Parcel industry by developing a network of franchisees for the RSA domestic market, Africa and Internationally.
- MAIN RESPONSIBILITIES:_
- To develop a franchise model that can be contained in a prospectus that offers sufficient opportunity and support value to be attractive to potential buyers. This should include Value Added Support Services, commercial models as well as operational and brand standards.
- To develop a User-Friendly International offering to be sold through the Franchises.
- Finalize Master Franchise Agreements at appropriate levels including regional, courier and agency.
- To successfully open Franchisees according to targets set by the VAS Executive which includes sourcing appropriate buyers that provide long term chances of success.
- Grow in skills and knowledge both domestic and international markets through leveraging off external resources / courses where required.
- Understanding the legal complexities surrounding Franchises in general in various geographic markets
- Publishing a Franchise Manual detailing all operational SOPs, reporting protocols and CI standards to be applied.
- Travelling to existing Franchisees for auditory purposes to ensure compliance to all set standards.
- Create a business and financial model delineating income and expenses between the company's business units, the new Franchisor, and the franchisees.
- Developing a pre-paid catalogued product voucher system as a commercial offering.
- Carry out all duties in accordance with ISO specifications.
- Develop a streamlined and efficient operational support structure exploiting synergies with existing centres of excellence to support franchises with operational and financial queries and proactively drive service.
- Ensuring sufficient social media presence and marketing support to underpin growth.
- Develop reporting protocols on appropriate interim intervals at all levels.
- Continually research and launch new products at appropriate intervals.
- Project management skills
- SKILLS AND KNOWLEDGE:_
▪ Ability to operate independently.
- Entrepreneurial
- Self-motivated
- Disciplined to create order in daily work.
- Ability to communicate at all levels and strong interpersonal skills.
- Customer and supplier focus
- Computer literate (MS Office at an advanced level)
- Ability to interact with I.T. teams in development of new products.
- QUALIFICATIONS AND EXPERIENCE REQUIRED FOR THE POSITION:_
▪ Grade 12. Relevant Tertiary Qualification (would be advantageous).
- Experience in the courier/express road freight industry.
- 3 years’ experience at mid management level within Franchise or Courier industry.
**- South African Citizen with Clear criminal record**
**Job Types**: Full-time, Permanent
**Salary**: Up to R55,000.00 per month
**Education**:
- Certificate (preferred)
**Experience**:
- regional management: 5 years (preferred)
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