IT Service Desk Agent
2 weeks ago
Supply first line IT support
- Executes tasks in order of importance
- Follow up on existing and outstanding tickets
- Ensure all outstanding open tickets are closed in time
- Managing all teams breaching tickets and escalate accordingly
- Work closely with resolver groups to ensure timely updates are sent to requestor
- Logging of calls with outside suppliers / Business partners
- Assists the Service desk team to deliver technology support
- Respond to all customers within the SLA timeframe in accordance to priority level
- Excellent communication skills in at least two official languages ( Eng + ? )
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Front Desk Agent
1 month ago
Stellenbosch, South Africa M3 Human Capital Management Full timeDuties will include (but not be limited to): *reception desk: welcoming & greeting of guests *checking in of guests *review guest accounts & payments *answering & directing phone calls *admin tasks *assisting with bookings *assisting the Front of House Team in their duties. **Essential qualifications, skills and experience**: - Matric; - 3 years’...
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Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
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Call Centre Agents
4 weeks ago
Stellenbosch, South Africa Unifi Recruitment Full timeUnifi is a fast-growing finance and technology company operating in Zambia, South Africa, Uganda and Kenya. Unifi delivers personal lending products through online, mobile phone and branch channels. The company is well supported by strong shareholders and a board of directors with vast experience in entrepreneurship and lending. The South African entity is...
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Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
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Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. You will be required to work US hours Benefit from extensive inhouse training and development programs and enjoy the...
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French Customer Support Agent
4 weeks ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting French Speaking Customer Service Agents in the Stellenbosch/Helderberg Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. The company provides subsidised transport to and from work,with a canteen area. If you are tenacious,...
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Danish Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Danish Speaking Agents in the Somerset West/Helderberg Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
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Network Monitoring Agent
1 week ago
Stellenbosch, South Africa Herotel Full timeApplications are invited for the Network Monitoring Agent position. This is an on-site position, to be based in Stellenbosch. PURPOSE OF THE ROLE: The role will be responsible for monitoring the network National Monitoring Systems to detect any hardware issues on the network. As the first eyes on events that occur on the network, the Monitoring Agent...
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German Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting German Speaking Agents in the Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and development programs and enjoy...
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Nordic Customer Support Agents
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Nordic Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
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Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Customer Support Agents in the Stellenbosch /Helderberg Area. We are a Stellenbosch based contact centre, servicing a wide client base worldwide and we are looking for agents who wish to grow within the company. Benefit from extensive inhouse training and development programs and enjoy the unique and funky work environment. -...
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Network Monitoring Agent
1 week ago
Stellenbosch, Western Cape, South Africa Herotel Full timeApplications are invited for the Network Monitoring Agent position. This is an on-site position, to be based in Stellenbosch.PURPOSE OF THE ROLE: The role will be responsible for monitoring the network National Monitoring Systems to detect any hardware issues on the network. As the first eyes on events that occur on the network, the Monitoring Agent responds...
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Finnish Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
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Swedish Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
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Swedish Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Swedish Speaking Agents in the Somerset West/Helderberg / Stellenbosch Area. We are a Stellenbosch based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
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Finnish Customer Support Agent
1 month ago
Stellenbosch, South Africa ARC Business Process Outsourcing Full timeWe are currently recruiting Finnish Speaking Agents in the Somerset West/Helderberg/ Stellenbosch Area. We are a Stellenbosch-based contact centre, servicing a worldwide client base and we are looking for agents who wish to grow within the company. If you are tenacious, ambitious, and well-spoken, you could benefit from extensive in-house training and...
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Senior Front Desk Agent
1 month ago
Stellenbosch, South Africa M3 Human Capital Management Full timeDuties will include (but not be limited to): *ensure hotel charges are processed diligently to guest's accounts *invoices are accurate *billing instructions are verified *all necessary supporting bills and vouchers are attached for direct settlements *responds in a professional and courteous manner to guests by providing accurate and timely information and...
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Junior Systems Administrator: Service Desk
1 month ago
Stellenbosch, South Africa Stellenbosch University Full timeDuties/Pligte **ICT Service Centre**: - Providing support to all customers on the Bellville Park Campus (students, support staff, Faculty, management, etc.); - Promptly answering telephone calls coming into the Service Centre; - Picking up and resolving request tickets logged on the Service Centre portal according to the Service Centre SLA's; - Providing...
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Network Engineer
1 month ago
Stellenbosch, South Africa IOCO Full timeWe are recruiting for the services of 5 Network Engineers with at least a CCNA qualification.This is a 12 months contract located in Capetown, Stellenbosh.The key function of this role is to keep branches up and running to receive, manage and resolve Customer queries which are already logged with the Support Desk.
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Front of House Receptionist
4 weeks ago
Stellenbosch, South Africa Paradigm Recruitment Full time**Front of House - Receptionist | Stellenbosch** **Job Summary**: As a Junior Front of House Receptionist / Reservationist, you will play a crucial role in creating a positive first impression for our guests and ensuring smooth reservation operations. This position requires excellent communication and organizational skills, a friendly demeanor, and a...