Rooms Division Manager

7 months ago


Camps Bay, South Africa HotelJobs.co.za Full time

Village N Life is a leading Tourism and Hospitality company based in the beautiful Camps Bay.

If you thrive on a company culture that focuses on growing their employees through career development and excellent incentive programs, then this is the company for you.

Camps Bay Village serviced apartments is seeking a Rooms Division manager to manage and control all operational aspects of the Front office, Maintenance and Housekeeping departments and ensure smooth running of the operation.

**Minimum requirements**
- Matric
- Hospitality qualification (advantageous)
- 2 - 3 years in a similar position in a 4 / 5 star environment
- Strong OPERA experience

**Main purpose of the position**
- Act as Duty Manager
- Summarise guest feedback and implement changes and repairs
- Assist in Maintenance, Front office and Housekeeping departments as per operational requirements
- Filling the gap between Operations and Facilities
- Anticipate the needs of repeat guests
- Training and development
- Act as a liaison with the dedicated recruitment consultants in the company
- Ensure that all policies and procedures are followed
- Weekly revenue reports
- Submit project management to financial controller on a weekly basis
- Ensure all staff are well versed in HACCP policies and procedures
- Report non-compliance
- Leave and ESS management
- Hold regular performance appraisals with senior staff, identifying areas for development and training needs
- Chair disciplinary enquiries


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