Parts Telesales Specialist

2 weeks ago

Pietermaritzburg, South Africa Plennegy Full time

2023/03/28

Reference Number

P180002a

Description

Jupidex (Pty) Ltd, which forms part of the Plennegy Group, is a market leader in Southern Africa regarding the distribution and service of high quality equipment for Soil Preparation, Seeding, Spreading, Hay & Forage and Spraying. Founded in 1999, originally trading as Kverneland South Africa, the Head Office still remains in Pietermaritzburg in the heart of the KwaZulu-Natal Midlands.
Jupidex is currently looking for a Parts Telesales Specialist responsible for facilitating customer needs and requests in a way that is informative, productive, and efficient.

**RESPONSIBILITIES**:
1. Administration

i. Perform all administration functions at the branch
ii. Order and maintain all basic domestic as well as operational necessities for the branch
iii. Order and maintain all packing material for the branch within budget
iv. Ensure that all filing is done correctly and timeously
v. Ensure that daily orders received is invoiced and ready for collection.
vi. Monitor the budget daily and set goals to achieve it.

2. Marketing

i. Ensure that pre-season on Fast Movers for Spare Parts is initiated and communicated with the Marketing department.
ii. Keep within the marketing budget through discussion with the marketing department for all prospective campaigns.

3. Customer Service

i. Contact customers and dealers daily for needs analysis.
ii. Follow up on quotations timeously
iii. Check bank deposits on quotations supplied
iv. Supply a daily contact activity report to management.

4. Housekeeping

i. Ensure that stock received are captured and packed on the shelves as per procedure.
ii. Conduct weekly rotational stock takes on spare parts.
iii. Report on the stock take with the Operating Manager
iv. Ensure that all areas at the branch is always neat and clean.

**Requirements**:
**REQUIREMENTS**:
Qualifications:
Min: Grade 12.

**Experience**:
Above-average knowledge of all machines and equipment.

KEY COMPETENCIES
a. Excellent planning skills.
b. Time Management skills.
c. Excellent Microsoft skills.
d. Trustworthy and reliable.
e. Able to operate under pressure.
f. Excellent communication skills.
- Work Level- Skilled- Job Type- Permanent- Salary- Market Related- EE Position- No- Location- Pietermaritzburg

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