Heavy Commercial Field Assessor
3 weeks ago
OPPORTUNITY
A position has become available for a Field Assessor, Heavy Commercial Vehicle (HCV) claims. The position will be based in the Motor Claims department at the Auckland Park.
WHAT WILL YOU DO
The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating with (client, intermediary, and service providers) and settlement of claims within a delegated threshold and according to contract conditions. WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE
Quote and assess damage against a provided or requested quotation.
Decide whether to replace or repair part
Ability to identify and use aftermarket spares when vehicle warranty has expired.
Refer to expert if required.
Generate claims report and communicate the outcome with client and intermediary.
Determine market value of vehicle for settlement (valuation).
Establish outstanding finance details, release settlements and documents for salvage management.
Ability to Authorise for repair, cash settlement, replace or write-off.
Complete investigative / merit report.
Make notes on claims systems, process claims and upload documents.
Required to load the order amendments.
Responsible to sign off the Final Repair Calculation (FRC).
Responsible for posting claims to care.
Handle complaints, queries and interaction with clients, intermediaries, service providers, internal stakeholders’ relationship managers, claims committee and options from underwriters.
Accountable to manage all Heavy haulage Motor type claims (Trucks, Trailers, Agriculture equipment, etc.)
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 12
VDQGBSA Membership
Degree, Diploma or Certificate in Mechanical related studies or Automotive/ equivalent Mechanical or Automotive Body Repair Qualification (Eg. Qualified Panel Beater, Diesel Mechanic, etc)
At least three 3 years’ extensive experience in all types of Heavy Commercial Vehicle claims
At least ten (10) years’ experience in the motor claims and or Short Term Insurance industry.
Attained product training and knowledge in Liability / Defective Workmanship would be advantageous.
Technical skills obtained through training and courses in Heavy Haulage would be advantageous.
SKILLS
System thinking
Business Acumen
Good communication (verbal & written)
Must be computer literate
COMPETENCIES
Analytical Thinking
Information Seeking
Directiveness
Initiative
Flexibility
Customer Service Orientation
WHO WE ARE
Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.
At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
-
Assessor Manager, Heavy Commercial
3 weeks ago
Johannesburg, South Africa Santam Full timeWho we are Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centered...
-
Motor Desktop Assessor
1 week ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY A position has become available for a Desktop Assessor, Heavy Commercial Vehicle (HCV) and Non-Abuntex claims. The position will be based in the Motor Claims department at the Auckland Park, Johannesburg offices. The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying...
-
Heavy Commercial Claims Moderator
2 weeks ago
Johannesburg, South Africa Santam Full timeWhat will you do? A position has become available for a Heavy Commercial Claims Moderator and will be based at Motor Claims, Auckland Park office, Johannesburg, Gauteng. What will make you successful in this role? - To ensure the most appropriate and effective Heavy Commercial Vehicle (HCV) repair cost and process is approved on selected claims -...
-
Heavy Commercial Industry Sales Executive
3 days ago
Johannesburg, Gauteng, South Africa Scania Nederland B.V. Full timeThe Heavy Commercial Industry Sales Executive at Scania Nederland B.V. plays a vital role in driving sales growth and improving profitability. This position requires a strong ability to build and maintain relationships with strategic customers, identifying opportunities for growth and development.ResponsibilitiesDevelop and implement sales strategies to meet...
-
Non Motor Field Assessor
2 weeks ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY This career opportunity is available for a Non-Motor Flied Assessor and the successful incumbent will be based in Auckland Park WHAT WILL YOU DO Receiving instruction from Claims Service Consultant (appraisal notes & docs). Checking completion and correctness of document and policy conditions. Planning routes for claims, make arrangements and...
-
Commercial Vehicle Heavy
1 week ago
Johannesburg, Gauteng, South Africa Select Motor Recruitment Full timeResponsibilities:Leading a sales teamMotivate the sales team (BDOs/F&Is) to generate leads, build client relationships, and meet customer needsManaging inventoryWork with the inventory team to ensure there are enough vehicles and spare parts to meet customer demand and market trendsAnalysing sales dataTrack and analyse sales statistics, such as sales volume,...
-
Heavy-Duty Truck Sales Executive
4 days ago
Johannesburg, Gauteng, South Africa GAP Consulting Full timePosition DescriptionWe are seeking an experienced Automotive Industry Expert to join our team at GAP Consulting. As a key member of our sales team, you will be responsible for promoting and selling a range of commercial vehicles to clients across the region.Duties and ResponsibilitiesDevelop and implement effective sales strategies to drive growth in the...
-
Business Management Assessors
1 week ago
Johannesburg, Gauteng, South Africa SayPro Full timeJob Title: SayPro Business Management AssessorDepartment: Learning and DevelopmentLocation: JohannesburgReports to: Training and Development ManagerAbout SayPro:SayPro (Southern Africa Youth Project) is dedicated to uplifting communities and empowering youth through education, skills development, and entrepreneurship. Our business management programs are...
-
Merit Accident Desktop Assessor
1 week ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY Santam’s Merit Claims department has a position available for a Merit Theft Desktop Assessor who will be based in Auckland Park, Gauteng. WHAT WILL YOU DO? The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating...
-
Johannesburg, South Africa Absolute Mining & Engineering Full timeA global industry leader, specializing in developing and manufacturing engineered wear parts and replacement products, have an opportunity for a Technical Support Group Representative, to provide on-site customer technical support for their OE products SA & Africa. Heavily driven by product innovation, and a proven 100+ years track record in delivering...
-
Johannesburg, Gauteng, South Africa Scania Nederland B.V. Full timeWe are seeking a skilled Mining and Heavy Equipment Sales Professional to join our team at Scania Nederland B.V. As a key member of our sales team, you will be responsible for managing strategic customers and driving revenue growth through effective partnerships.ResponsibilitiesDevelop and maintain strong relationships with key customers and...
-
Heavy Equipment Service Specialist
7 days ago
Johannesburg, Gauteng, South Africa ESG Recruitment Full timeJob DescriptionWe are seeking a highly skilled Heavy Equipment Service Specialist to join our team at ESG Recruitment.About the RoleThis is an exciting opportunity for a Mechanical Technician with experience in mechanical, heavy diesel, electrical or hydraulic trade qualifications.As a key member of our team, you will be responsible for performing field...
-
Heavy Equipment Technician
7 hours ago
Johannesburg, Gauteng, South Africa ESG Recruitment Full timeJob DescriptionAs a Heavy Equipment Technician with ESG Recruitment, you will be responsible for performing service and repairs on mechanical, electrical, and hydraulic components. You will diagnose complex equipment-related issues, commission new or refurbished equipment, and provide training to customers.Duties & ResponsibilitiesField service: Perform...
-
Merit Field Assessor
7 days ago
Johannesburg, South Africa Santam Full timeCAREER OPPORTUNITY Santam’s Merit Claims department has positions available for a Motor Merit Field Investigator based in Auckland Park, Gauteng. The Merit Field Investigator will ensure that all flagged and segmented claims are comprehensively investigated to achieve conclusive results. The successful incumbent will maintain credibility by ensuring that...
-
Commercial Vehicle Sales Professional
4 days ago
Johannesburg, Gauteng, South Africa GAP Consulting Full timeJob OverviewGAP Consulting is seeking an experienced Commercial Vehicle Sales Professional to join our team. The successful candidate will be responsible for driving sales growth in the Heavy-Duty Truck segment.Key ResponsibilitiesSell and promote a range of commercial vehicles, including Mercedes-Benz Trucks, MAN Trucks and Bus, FAW Trucks, Volvo Trucks,...
-
Motor Wreck Assessor
2 weeks ago
Johannesburg, Gauteng, South Africa Santam Insurance Full timeJob title : Motor Wreck Assessor (JG9)Job Location : Gauteng, JohannesburgDeadline : April 03, 2025Quick Recommended LinksJobs by Location Job by industries JOB DESCRIPTIONThe purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss,...
-
Motor Desktop Assessor
1 week ago
Johannesburg, South Africa Santam Full timeOPPORTUNITY A position has become available for a Motor Desktop Assessor and will be based in the Motor Claims department at the Auckland Park offices WHAT WILL YOU DO The purpose of this position is to determine the quantum and merit of segmented motor claims by performing investigations, verifying the description of the event with the loss, negotiating...
-
non-motor assessor i
4 days ago
Johannesburg, Gauteng, South Africa Sanlam Full timeNON-MOTOR ASSESSOR IDate: 24 Mar 2025Location: Johannesburg, Gauteng, ZACompany: Sanlam GroupCAREER OPPORTUNITYSantam's Non-Motor Claims department has positions available for a Non-Motor Desktop Assessor based at Hill on EmpireJOB DESCRIPTIONThe purpose of this position is to determine the quantum and merit of segmented non motor claims by performing...
-
Commercial Manager
2 weeks ago
Johannesburg, South Africa Mass Staffing Projects Full timeA large, leading Contractor is looking for a Commercial Manager to join their Civils Division. **Minimum Requirements**: - BSc Honours Quantity Surveying - PrQS registration with SACQSP - 15+ years’ experience in the construction industry focusing on heavy concrete works including mining infrastructure, marine, reservoirs, power, industrial plants,...
-
Commercial Vehicle Parts Sales Expert
13 minutes ago
Johannesburg, Gauteng, South Africa Gap Consulting Full timeSenior Truck Parts Sales Executive JobThis is a challenging opportunity for a highly skilled Senior Truck Parts Sales Executive to join GAP Consulting's sales team in the Heavy Commercial Vehicle Industry.Key AccountabilitiesEstablish and maintain a strong customer base through effective communication and relationship-building skills.Stay up-to-date with...