Telesales Consultant

2 weeks ago


Cape Town, South Africa Gold standard holdings Full time

An established telecommunications company is seeking tele sales consultants to form part of our ever-growing dynamic sales force for our new campaign specializing in Gold Trading.

We are on the hunt for self-driven, responsible and flexible consultants who can set up meetings for our UK sales team over the phone in an ever-changing environment.

Your operational requirements would be to contact sales leads supplied, re-engage with existing client pools, conduct needs analysis’s, documenting interactions, managing expectations and fulfilling managerial requirements.

You need to be excellent in communication and articulate thoughts and express ideas effectively using oral, written and non-verbal communication skill.

NB - You will be required to deal with UK leads so we require a neutral accent.

Duties & Responsibilities
- Trustworthy and responsible
- Punctual and willingness to commit to overtime
- Manage expectations and work towards sales targets
- Strong written and verbal communication skills
- Well organised and ability to prioritise effectively
- Not afraid to ask questions or escalate challenges where necessary
- Knowledge on CRM’s and Telecommunications essential
- Initiating sales with potential customers over the phone.
- Listening to the customers’ needs to generate repeat sales.
- Gathering and documenting customer information and reactions.
- Excellent problem-solving skills - Finding solutions for customers queries
- Keeping up to date on all products and informing customers of new products.
- Answering customers’ questions on the products.
- Meeting sales quotas.
- Meeting minimum KPI’s and QA requirement

Desired Experience & Minimum Requirements
- Up to date CV
- Innovative and thinking skills
- Excellent telephonic etiquette
- Problem solving skills
- South African ID or Passport/Visa
- Ability to work under pressure
- Excellent teamwork skills
- Meet deadlines
- Comply with basic compliance and QA
- Knowledge on POPIA
- Objection handling skills

Package & Remuneration
- Basic Salary: starting from R5,000-R10,000 dependant on industry experience and track record.
- Commission earnings uncapped

Fit the requirements and interested?

Please send your updated us a quick voice note and professional work photo covering the following questions via Whatsapp for a quick screening. Voice notes are to be kept under 2 minutes. Please type your full name on the message, ID number and attach your CV before sending your voice note: Cell: 068 6966 049

1. Are you currently employed? If YES, please explain the reason for leaving? If NO, please elaborate on your current situation

2. Please can you verbally list your roles and responsibilities at the last or current employer?

3. What do you think the most important elements of customer services are?

4. Can you please give us an example in your life where you experienced great service?

5. Please briefly explain your understanding on Gold Trading?

**Job Types**: Full-time, Temp to perm
Contract length: 3 months

**Salary**: R5,000.00 - R10,000.00 per month

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Marketing ,sales or customer service: 1 year (preferred)



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