Rsa - Corporate Supply Enablement Consultant

5 days ago


Johannesburg, South Africa Flight Centre Full time

**Job no**: 515529

**Brand**: Flight Centre

**Work type**: Full time

**Location**: Johannesburg West

**Categories**: Operations & Professional Services, Wholesale & Product, Corporate & Group Travel

**General Information**

**Job title**:
**Corporate Supply Enablement Consultant**

**Purpose**:
The Supply enablement consultant is the heartbeat of our supply value chain. Supporting operations through our world-class Helpdesk, in workshops, store visits and adhoc coaching sessions. To be part of this team you will need to have excellent understanding of corporate travel and be a solutions driven individual who can articulate themselves clearly.

**Primary duties and responsibilities (KRAs)**

**Ops Enablement**
- Drive adoption of preferred channels
- Increase land attachment ration to air
- Change management and consultant support towards automated
- Virtual/Shop visits, adhoc 1/1 coaching training, novice workshops, TL meetings, Join weekly team supply meetings in brand

**Helpdesk Support**
- Resolve supply queries from travel managers
- Escalate service failure and billing queries
- Waivers and Favours for travel manager errors
- Resolve supply queries from suppliers
- Assist with customer supply query resolution
- Afterhours support on a rotational basis

**Hierarchy**:
Head of Corporate Supply, Corporate Supply GM

**Key communication and relationships**:
**Internal**: Corporate Supply Team, Customer Success Managers, Business Development Managers, Travel Managers, Finance, Business Systems, Online Business Systems, Project Management Teams

**External**: Suppliers

**Job Requirements**

**Education and qualification**:
**Minimum requirements**

**Added advantage**

(NQF Level 4)

**Experience**:

- 3 years’ experience in Travel Industry
- GDS and OBT experience - Amadeus advantageous
- Experience or exposure to Travel Industry operations
- Proven record of accomplishment in achieving targets

**Other**:
**Location**:
Johannesburg Head Office

Travelling:
As per business needs

Office hours:
To be determined

Additional:
As per business needs

**Functional / job-related**

**Competency**

**Proficiency required**

Basic

Intermediate

Advanced

Microsoft Suite

1

2

**3
Negotiation Skills

1

**2**

3

Commercial Acumen

1

**2**

3

Presentation Skills

1

**2**

3

Business Planning

1

**2**

3

GDS & OBT knowledge

1

2

**3**

Networking & Relationship Management

1

2

**3**

Problem Solving

1

2

**3**

Discipline

1

2

**3



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