Rsa - Corporate Supply Enablement Consultant
5 days ago
**Job no**: 515529
**Brand**: Flight Centre
**Work type**: Full time
**Location**: Johannesburg West
**Categories**: Operations & Professional Services, Wholesale & Product, Corporate & Group Travel
**General Information**
**Job title**:
**Corporate Supply Enablement Consultant**
**Purpose**:
The Supply enablement consultant is the heartbeat of our supply value chain. Supporting operations through our world-class Helpdesk, in workshops, store visits and adhoc coaching sessions. To be part of this team you will need to have excellent understanding of corporate travel and be a solutions driven individual who can articulate themselves clearly.
**Primary duties and responsibilities (KRAs)**
**Ops Enablement**
- Drive adoption of preferred channels
- Increase land attachment ration to air
- Change management and consultant support towards automated
- Virtual/Shop visits, adhoc 1/1 coaching training, novice workshops, TL meetings, Join weekly team supply meetings in brand
**Helpdesk Support**
- Resolve supply queries from travel managers
- Escalate service failure and billing queries
- Waivers and Favours for travel manager errors
- Resolve supply queries from suppliers
- Assist with customer supply query resolution
- Afterhours support on a rotational basis
**Hierarchy**:
Head of Corporate Supply, Corporate Supply GM
**Key communication and relationships**:
**Internal**: Corporate Supply Team, Customer Success Managers, Business Development Managers, Travel Managers, Finance, Business Systems, Online Business Systems, Project Management Teams
**External**: Suppliers
**Job Requirements**
**Education and qualification**:
**Minimum requirements**
**Added advantage**
(NQF Level 4)
**Experience**:
- 3 years’ experience in Travel Industry
- GDS and OBT experience - Amadeus advantageous
- Experience or exposure to Travel Industry operations
- Proven record of accomplishment in achieving targets
**Other**:
**Location**:
Johannesburg Head Office
Travelling:
As per business needs
Office hours:
To be determined
Additional:
As per business needs
**Functional / job-related**
**Competency**
**Proficiency required**
Basic
Intermediate
Advanced
Microsoft Suite
1
2
**3
Negotiation Skills
1
**2**
3
Commercial Acumen
1
**2**
3
Presentation Skills
1
**2**
3
Business Planning
1
**2**
3
GDS & OBT knowledge
1
2
**3**
Networking & Relationship Management
1
2
**3**
Problem Solving
1
2
**3**
Discipline
1
2
**3
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