Telecoms Pabx Team Leader

4 weeks ago


Cape Town, South Africa Time Personnel Full time

**REQUIREMENTS**
- Matric, minimum 3 years background experience in operations is required
- Background in telecom/sales/technical/networking, not required but beneficial
- Process oriented - Charismatic - Strong leadership skills - Team player
- Must have own vehicle
- Once a month, manager will be required to be on standby to receive calls only. A technician will always be available to go to site, if required

**DUTIES**
- Manage the technical team with job allocations, working within time frames, completion of job cards, etc
- Compile and maintain technical team standby roster
- Ensure the technicians are aware of what is expected of them during standby/on call
- Ensure calls are correctly diverted
- Ensure LTE/Fibre/CCTV credentials etc are added to Job Card and loaded to Eworks
- Prepare correct stock for installs/faults well in advance
- Ensure invoices are accurate and completed timeously
- Keep track of any work/job done to clients that was not part of the installation
- Stock-take twice a month for stock on hand & once a month for tools and consumables
- Checking company car and relevant reports
- Take incoming calls and log faults on the correct groups
- Ordering of stock, ensure packed neatly & priced correctly
- Compiling of quotations
- Book courier for collections
- Updating daily of Tech sheet
- Complete inventory check monthly
- Compile call/stand by schedule and send on to the Technical Group so all technicians and directors have their copies

**Salary**: R15000 R18000, neg dependent on experience

Join us on
**SOCIAL MEDIA **or visit our
**WEBSITE **for more information. See links below.



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