Customer Service Advisor Dutch

4 months ago


Cape Town, South Africa Teleperformance Full time

Overview:
Due to the growing demand for optimal service, we are urgently looking for Contact Center Agents for our Service Contact Center. In this role, you will be the first point of contact for consumers with questions about our household appliances, repairs, complaints, and associated services.

Qualifications:
**Education & Experience**
- Preferably, you have had a first successful work experience in a customer-oriented role.
- You have an interest in digital developments and can work well with computer systems.

- You have excellent verbal and written knowledge of Dutch
- Essential

**Responsibilities**:
**Your Responsibilities**
- Answering questions about the use of household appliances, defects, and malfunctions.
- Following training on products, conversation techniques, and customer experience.
- Proactively contributing to customer satisfaction and personal development.
- Working in flexible shifts between

**What We Are Looking For**
- **Positive**: Enthusiasm and passion to embody our values. Commercial sense and empathy.
- **Empathetic**: Understanding the consumers' situations and providing that extra bit of service.
- **Proactive**: Communicating efficiently and effectively, assisting with complex issues, and adapting to busy times.
- **Eager to Learn**: Sharing insights with colleagues, discussing process improvements, and contributing to constructive projects to improve work for yourself and your team.



  • Cape Town, South Africa Black Pen Recruitment Full time

    **Dutch Speaking Customer Service Advisor** Do you speak Dutch? Do you love helping people solve problems? Then we have the opportunity fo you! Our Client is a global BPO provider, specialising in technical consultancy, business process management and customer experience across a range of digital, social and traditional voice channels. With its global...


  • Cape Town, South Africa Language Recruiters Full time

    Our client is seeking an enthusiastic and empathetic Dutch speaking Customer Care Advisor in Cape Town, South Africa to champion their customers’ needs. As part of their award-winning Support team, you’ll be the first point of contact, ensuring top-notch service and safeguarding members from potential gambling harm. The role requires a high level of...


  • Cape Town, South Africa Teleperformance South Africa Full time

    _**NB: Must be able to communicate proficiently in Dutch**_ **Role Overview**: Due to the growing demand for optimal service, we are urgently looking for Contact Center Agents for our Service Contact Center. In this role, you will be the first point of contact for consumers with questions about our household appliances, repairs, complaints, and associated...


  • Cape Town, South Africa Webhelp Full time

    **Job Advert** If you’re fluent in Dutch and looking to take the next step in your career, then this could be the perfect opportunity for you. Webhelp is in search for Dutch-speaking Customer Service Advisors to join our Cape Town team. If you have a love for helping people and a passion for communications then take a step in the right direction in a...


  • Cape Town, South Africa Language Recruiters Full time

    Are you passionate about media and communication? Do you have exceptional language skills and a knack for building strong relationships with clients? A prominent media group located in the vibrant city of **Cape Town, South Africa** are looking for a **Dutch speaking Customer Account Advisor** to join their prominent media group. You will play a pivotal role...


  • Cape Town, South Africa RMV Solutions Full time

    My client is currently looking for Dutch speaking individuals who can help them deliver outstanding customer service to their international markets. The Role: Dutch speaking advisors to provide superior airline reservation services to customers. Duties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights,...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    Job Description:At Jai Search Consultancy, we are seeking a highly skilled Dutch-speaking customer service specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients in the Dutch language.About the Role:This is an exciting opportunity for a motivated and customer-focused...


  • Cape Town, South Africa Recruit 4 Languages Full time

    If you are a fluent Dutch speaker and have any previous experience in a customer service environment, then we have the perfect job opportunity for you! A digital marketing company based in Cape Town, South Africa has a job opening for a fluent Dutch speaker with customer service experience. This company will provide the Dutch employee with a work visa, and...


  • Cape Town, South Africa Initiate International Full time

    A company that manages a wide range of Outsourcing functions have an exciting career opportunity for a **Dutch speaking Customer Service Representative** to join their team in **Cape Town, South Africa**. This is an amazing **job** opportunity for a **Dutch** speaker looking to broaden their horizons, work for an exciting company and fall in love with their...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    About Us: Jai Search Consultancy is a leading recruitment agency with a strong focus on customer service. We are dedicated to providing exceptional services and solutions to our clients.The Role: We are currently seeking an experienced Dutch Customer Service Specialist to join our team. In this role, you will be responsible for handling customer inquiries...


  • Cape Town, South Africa O'Dwyer Personnel Full time

    Demonstrates clear and polite written and oral communication - Follows company policies and processes in order to process customer requests appropriately - Escalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer service - Proactively communicates system and process issues, and customer feedback trends to...


  • Cape Town, South Africa Jenrec Pty Ltd Full time

    Looking for motivated, positive, and personable Customer Care Advisors to help guide and protect our customers within our Award-Winning Support team. The role requires a high level of attention to detail and accuracy, ability to switch tasks and make risk based decisions. You will need to be flexible with your working hours, including evenings & weekends,...


  • Cape Town, South Africa O'Dwyer Personnel Full time

    **Responsibilities**: - Managing and responding to incoming calls - Following outlined processes and liaise with relevant departments when required - Remaining up to date on campaign initiatives projects - Ensuring company and department objectives are met - Proactively seeking ways to improve product knowledge and better understand the target...

  • Dutch Customer Sales

    14 hours ago


    Cape Town, South Africa DS Global Talent Management Full time

    Customer Service Representative for Brussels Airlines Group / Lufthansa Airline Group - Assisting passengers / travel agents with flight bookings and queries relating to their travel in Dutch/Flemish & English Working hours - Full time contract (40 Hours per week) - Flexible rotational shifts including weekends with two rest days per week - Earliest shift...


  • Cape Town, South Africa Black Pen Recruitment Full time

    **Dutch Speaking Customer Service Representative** **Job Type**: Remote | Full-time | Permanent **Salary**: R16 667 Gross per month + Benefits **Requirements**: - Fluent in Dutch (B2+) - No criminal record. - Flexibility to work shifts - Fibre internet connection or fixed stable ADSL line required at own cost. - UPS Generator **Salary and Benefits** -...

  • Dutch Language Expert

    4 weeks ago


    Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    About the RoleThis role is perfect for a customer service professional who is fluent in Dutch and can provide exceptional support to our clients.We are looking for someone who can communicate effectively with customers via live chat, email, and phone in Dutch.Fluency in reading, writing, and speaking Dutch is essential for this role.Working ArrangementsWe...


  • Cape Town, South Africa Odity Cape Town Full time

    Odity Cape Town is looking to grow its team! Start date: Jan/Feb 2025 Shifts: Mon to Fri - 9am to 7pm **WHO ARE WE?** At Odity, we are experts in customer relations. We help brands that trust us to take care of their most valuable asset: their customers. We are a multicultural team of 1,500 employees based at 10 offices located around the world: New...


  • Cape Town, Western Cape, South Africa Jai Search Consultancy Full time

    We are seeking a skilled Dutch Customer Service Expert for Global Communication to join our team at Jai Search Consultancy.About the Role:This is an exciting opportunity to work with clients who require exceptional communication skills in both English and Dutch. As a customer service expert, you will be responsible for resolving issues efficiently, providing...

  • Customer Care Advisor

    14 hours ago


    Cape Town, South Africa Wonderlabz Full time

    **The Role** LiveScore Group are working to scale up LiveScore Bet's Dutch Speaking Customer Care department for their growing sportsbook, LiveScore Bet. As a Customer Care Advisor, you will be part of a dedicated team based in our Cape Town office. We are looking for talented individuals who are enthusiastic and have a keen interest in Responsible...


  • Cape Town, South Africa SA COMMERCIAL Full time

    Sales Dutch Support Agent We are looking for Dutch** Native Speakers **with relevant experience as a Telesales agent having commercial conversations (retention & up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment. **Key Responsibilities**: - Conduct inbound & outbound sales calls to existing customers and save them...