Credit Controller

3 weeks ago


Cape Town, South Africa Own Haven Housing Association Full time

**Summary**

To ensure that rental billed is collected and the credit control policies and procedures are implemented and adhered to stringently.

**Minimum requirements**
- Credit control qualification or equivalent.
- An Accounting Diploma can be an added advantage
- 5 years credit control experience, including dealing with different legal entities
- Experience in extracting age analysis
- Basic understanding of National Credit Act.

**Key Performance Areas**

**1. Operational requirements**
- Preparation and distribution of monthly credit control reports.
- Preparation and distribution of administration reports.
- Charge tenants for legal costs incurred.
- Generate & distribute tenant statements
- Identify accounts that are in arrears by defined dates
- Facilitate tenant collection processes
- Generate and distribute in house demand letters
- ‘Hound’ defaulters to settle arrear amounts
- Track arrears accounts
- Implement credit control procedures
- Make arrangements with relevant tenant when appropriate
- Hand delinquent payers over to legal representatives
- Liaise with attorneys throughout the legal process
- Track arrear rentals and receipts
- Ensure debit order forms have been completed accurately and completely.
- Input debit order information into RealPay collections tool.
- Edit ad hoc debit orders.
- Review RealPay reports and follow up as required.
- Streamline the collection processConduct an analysis of processes carried out and feedback received.
- Generate a monthly progress report based on all functions carried out and feedback thereof.
- Update MDA Credit Control Analysis Codes & Credit Control Centre as required
- Manage CSI activities in line with OHHAs mainstreaming plans
- Attract new and engage with current volunteers involved in the CSI programmes
- Attend meetings and events to assist with the guiding of current and new CSI programmes
- Relate & promote a customer friendly environment in all developments
- **NB: Applicants should not send more than one CV.**_

Ability to commute/relocate:

- Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (required)


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