Junior Client Services Consultant

6 months ago


Cape Town, South Africa Vantage Debt Management Full time

Be a part of a young and exciting company in the financial services industry. If you are keen to make a positive difference in people’s lives and grow your finance career at the same time this is the opportunity for you.

Responsibilities and Duties
- Manage a portfolio of clients
- Develop and maintain a great relationship with his/her clients
- Conduct regular budget review and adjust payment plan
- Assist the client in completing the debt counseling process
- Maintain/improve retention ratio, PDA ratio, and aftercare fee ratio

Key Competencies:

- Customer service orientated
- Excellent verbal and written communication
- Great team player
- Good time management
- Well-organized and great attention to detail
- Ability to work under pressure
- Self-motivated and comfortable in taking initiative
- Ability to work independently

Minimum Requirements:

- Matric (National Diploma or Degree is an advantage),
- 1 year of Client Service experience in the financial or Credit industries (Advantage)
- Clear credit and criminal record



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