Floor Manager
2 weeks ago
We are looking for a dedicated, well presented and experienced Floor Manager to join a Luxury Property. The Floor Manager will play a key role in ensuring the smooth and efficient operation of the dining floor, providing exceptional service to the guests, and supporting the overall success of the restaurant. Have a sound all round understanding of all departments. If you have a passion for hospitality and luxury brands, strong leadership skills, and thrive in a fast-paced environment, we encourage you to apply.
**Responsibilities**:
- Oversee the daily operation of the dining floor, including managing the seating arrangement, guest flow, and table turnover to ensure an optimal dining experience.
- Supervise and support the front-of-house team, including servers, hosts/hostesses, and bussers, to ensure they deliver exceptional service and adhere to established standards.
- Train new front-of-house staff on restaurant policies, procedures, and service standards to ensure consistency and quality of service.
- Monitor the cleanliness and organization of the dining area, ensuring tables are set properly, and the ambiance is welcoming for guests.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, striving to resolve issues to the satisfaction of the guest.
- Assist with seating arrangements during peak hours, ensuring efficient use of space and timely seating of guests.
- Collaborate with the kitchen and bar staff to ensure timely and accurate delivery of food and beverages to guests.
- Conduct pre-shift meetings with front-of-house staff to communicate daily specials, events, and any other relevant information.
- Monitor and maintain inventory levels of dining supplies, such as menus, tableware, and condiments, placing orders as needed.
- Work closely with the management team to develop and implement strategies to enhance the overall guest experience and increase customer satisfaction.
- Ensure compliance with health and safety regulations and sanitation standards to provide a safe and hygienic environment for guests and staff.
- Assist with special events and promotions as needed, including coordinating reservations and managing guest expectations.
**Requirements**:
- Previous luxury brand experience in a similar role in the hospitality industry, preferably in a high-volume restaurant setting.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a team.
- Excellent communication and customer service skills, with a focus on creating positive guest experiences.
- Ability to remain calm and composed under pressure, with the flexibility to handle various tasks simultaneously.
- Proficiency in restaurant POS systems and other relevant technology.
- Knowledge of food and beverage operations, including menu items, ingredients, and preparation methods.
- Minimum of 2 years’ experience
-
Floor Manager
4 weeks ago
Cape Town, South Africa Prashad Cafe Full timeAs a Floor Manager at Prashad Cafe, you will play a pivotal role in ensuring the smooth operation of Rondebosch or Constantia branch. You will be responsible for overseeing all front-of-house operations, managing staff, and ensuring that our guests receive impeccable service at all times. **Key Responsibilities** - **Staff Management**:Supervise and train...
-
Senior Floor Manager
4 weeks ago
Cape Town, South Africa Optential Consulting (Pty) Ltd Full timePrimary Responsibilities: - Quality Management - Planning and Control - Cash Reconciliation - Health and Safety - Stock Control - Attitude - Customer Service **Requirements**: - At least 2 years floor manager experience - Reliable transport **Skills**: - Building Relationships - Attention to detail - Communication skills
-
Floor Manager
4 weeks ago
Cape Town, South Africa The Foschini Group Full time**Job ID**:15690**Position Type**:Full-Time**Job Function**:Retail Stores**Workplace Type**:Stores**Division**:TFG Sports Division**Province**:Western Cape**Location**:Cape Town Central**Suburb**:Cape Town CentralPosition Description: Are you passionate about our brands and would like to join a leading retailer? As a Floor Manager you will support the store...
-
Sales Floor Manager
4 weeks ago
Cape Town, South Africa West Coast Personnel Full timeSales Floor Manager Cape Town R25 000 Per Month CTCMinimum Criteria:1. Matric2. Diploma in Management3. Minimum 5 years sales management experience4. Strong leadership and supervisory skills5. Excellent communication and interpersonal skills6. Problem-solving and decision-making capabilities.7. Must have strong attention to detail, administrative and...
-
Floor Manager
4 weeks ago
Cape Town, South Africa Recruitment Matters (Pty) Ltd Full timeOur client is seeking a dynamic and experienced Floor Manager to join their team, bringing leadership, organization, and a passion for exceptional customer service to their establishment. **Responsibilities**: - Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bussers to ensure optimal service flow and guest satisfaction. - Train...
-
Floor Supervisor
4 weeks ago
Cape Town, South Africa Tjing Tjing Full timeTjing Tjing is looking for an experienced Floor Supervisor to join our team. Daily tasks include: guiding front of house staff during trade; ensuring guests have a pleasant experience; liaising with managers; listing bookings; problem solving; etc. Characteristics/ skills ideal for this position: organised; communicative; welcoming; level-headed; wine...
-
Floor Manager
4 weeks ago
Cape Town, South Africa HR Genie Full timeOur client is seeking a dynamic and experienced Floor Manager to join their team, bringing leadership, organization, and a passion for exceptional customer service to their establishment.Responsibilities:Supervise and coordinate the activities of waitstaff, hosts/hostesses, and bussers to ensure optimal service flow and guest satisfaction.Train and mentor...
-
Senior Floor Manager
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeSenior Floor Manager - Cape Town Description **Currently recruiting a new Senior Floor Manager.** Supervised by the GM, you will be in charge of the following: - training and supervising staff - running and supervising the floor - overseeing stock levels - ordering supplies - producing staff rosters - handling customer enquiries and complaints - taking...
-
Senior Floor Manager Private Club Cape Town
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeUpmarket property with restaurant and events seeks dynamic, well presented floor manager Salary R14-18 000
-
Floor Supervisor
4 weeks ago
Cape Town, South Africa Ability Recruitment Full time2023-07-12 - 2023-07-26 - Permanent - JHB002861 - Logistics, Warehouse & Freight- Western Cape, Cape Town - R 15000 - R 18000 Monthly Cost To Company- Ensuring that quality standards are maintained and ensuring that the orders are cut/put together timeously. - REQUIREMENTS: - Matric - Min 3 years relevent experience working in a warehouse supervisory role -...
-
Cape Town, South Africa Recruit for Africa Full timeWe are searching for presentable, super SALES FLOOR MANAGER to join their team in Paarden Eilend, Cape Town. The ideal candidate should possess a combination of industry knowledge, business management skills, and a sales and customer-focused mindset to ensure the smooth operation and success of the business. Working hours: Monday to Friday, 8.00 am to 5.00...
-
Floor Manager, Luxury Dining Cape Town
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are looking for a strong and energetic Front of House Manager / Floor Manager Responsibilities include: - Hosting the evening, - Welcoming guests & managing reservations - Ensuring excellent customer service standards are maintained al tall times - Seating guests correctly and look after guests requirements and requests - Able to manage people and be a...
-
Floor Controller
4 weeks ago
Cape Town, South Africa TFG Sports Division Full timePosition Description:Are you passionate about our brands and would like to join a leading retailer? As a Floor Controller you will support the store leadership team in developing, managing the floor team, and support the store to achieve maximum customer service experience. Your key areas of responsibilities will...
-
Floor Supervisor Position in Fmcg Sector
4 weeks ago
Cape Town, South Africa Santa Anna's products Full timeFloor Supervisor Position in FMCG Sector, Helderberg. Key Responsibilities: - Enforce food safety, health, quality, and hygiene standards within the production area. - Implement standard operating procedures and contribute to the quality management system. - Supervise the day-to-day activities of the Production Team, including monitoring attendance,...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa The Roberts Connexion Full timeConference Duty manager needed for a 4* property. **Job scope**: - Ensure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside each venue, ensuring that a round table cloth is not used on a square table, etc, etc. -...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa HotelJobs.co.za Full timeCareer Growth, Hospitality Recruitment are looking for a CONFERENCE DUTY MANAGER for a 4* Hotel in Cape Town. - Ensure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside each venue, ensuring that a round table cloth...
-
Operations Manager
4 weeks ago
Cape Town, South Africa Surgo HR & Training Full timeBasic Function Drive overall performance and manage outbound cold calling sales for a UK Insurance voice processes Life Insurance Business. Responsible for supervisory support, escalation/complaint handling and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process performance and lead process meetings /...
-
Conference Duty Manager
4 weeks ago
Cape Town, South Africa Rachelle Duncan Recruitment Full timeWoodstock: Conference Duty Manager position, own car preferably, late shift finishes at 23h00 We need someone with a keen eye for detail, in terms of making sure that everything on the Conference floor is in tip top condition - from the tissue box being in the ladies bathroom to the set-up of the am/pm break refreshments and snacks on the tables outside...
-
Conference Duty Manager
7 days ago
Cape Town, South Africa HotelJobs.co.za Full timeWe are searching for a dependable Conference Duty Manager to perform day /evening time and weekend supervisory tasks within this hotels established conference venues and restaurants. The conference duty manager should be able to schedule employees' shifts, delegate pertinent duties, and enforce the conference venues and other outlets policies and SOP's....
-
Floor Supervisor
2 weeks ago
Cape Town, Western Cape, South Africa adidas Full timeJOB PURPOSEEnsures that overall sales and profitability goals for the store are met by 1) providing training to all associates; 2) assisting the Store Manager in the development of staff in compliance with adidas Retail growth objectives; 3) overseeing the daily operation of the store and assuring compliance with adidas Retail policy and procedure. ESSENTIAL...