Communications Specialist Ftc

SBV currently seeks a Communications Specialist to manage all internal corporate communications and events as well as collaborate with and support the Head: Communications with end-to-end assistance when coordinating internal and external campaigns.

**Compile, Collate and Coordinate All Internal Communications**.
- Collate content and images received from internal customers to conform to communication standards
- Compile the Group CEO and COO messages.
- Generating ideas for content and compiling/copywriting the internal communications (i.e. the Vault, newsletters,
- etc.)
- Initiate or respond to correspondence regarding material published or being considered for publication.
- Proof
- read the final input and agency proofs before publication.
- Oversee the agency designs and provide recommendations to ensure acceptable standards.
- Create, compile and coordinate the distribution of electronic and printed versions of communications to both
- Support Office and Centres.
- Liaise with internal stakeholders to obtain feedback on content and requirements for internal communication.
- to the relevant managers or centres to action
- Manage the following internal communications:

- Newsflashes? Compile and distribute information as received from internal customers, timeously and accurately.

? Amend the copy to clarify meaning and to conform to communication standards through verification of facts, dates, statistics etc.
- Messages from the Group CEO and the COO? Create content, format, publish and distribute appropriate messages in electronic and video format for employees and managers based on business needs.
- Bi-monthly business snapshot? Create content, format, publish and distribute the bi-monthly business snapshot based on feedback obtained from various business units.
- Messages for employees? Create content and design internal communication messages to raise awareness on the company strategy, culture, brand, corporate governance and corporate social responsibility.
- International operations.? Support current and future international operations with internal communication aligned to their strategy and culture.
- Consulting Company? Support the consulting company with internal communication requirements for the Education Trust, the
- Learning Academy and the Training Academy. Source promotional items for the company.
- Centre Communication Management

? Establish and maintain appropriate contact points at the centres to assist with the dissemination of information.

? Advise centre managers on the distribution of all electronic, digital and printed communications, in order to make it available to all employees

**Compile Content and Maintain Digital Platforms for internal Communication**
- Mobile Communications platform? Create messages and distribute these to the service provider.

? Obtain a monthly database from the HR department of employee details and distribute these to the service provider.

? Manage the relationship with the service provider and resolve issues.
- Social Media/Employee Platform? Ensure that the information published by employees on the company’s digital platforms is relevant by monitoring the applicable platform and removing any irrelevant information.
- SBV Intranet? Manage the information relevant to the communications role on the company Intranet site.

? Compile content, capture and maintain all relevant information, messages and circulars as requested by internal customers.
- General administration arranging user access, addition of new tabs and troubleshooting.
- Update letterheads for all centres and Support Office when required.
- Obtain feedback from internal customers on content and on their requirements.
- Analyse the content on a quarterly basis, to ensure that it meets the needs of our internal customers.
- Liaise with vendors to enhance the intranet site in terms of design and layout.

**Customer and industry updates and advisory notes**
- Distributes updates, advisory notes and BCM information to the customer and industry database as requested by a Stratco member, the BCM Manager or National Customer Services Manager. Obtains final approval from the

COO prior to distribution.
- Updates the customer database on a quarterly basis.
- Coordinates a mail merge for distribution of notifications to the retail client database when required.

**Manage and Coordinate Internal Events**
- Quarterly Staff Meetings and Other Relevant Support Office Events.? Provide an end-to-end service when coordinating all relevant Support Office events and meetings including the Support Office year end function and any other events such as contests, sports days, Support Office

Appreciation Day etc.

? Verify that insurance, legal, health and safety obligations are adhered to for the various functions.

? Oversee the disassembly of equipment and clearance of the event.

? Generate new structure and topics to be presented at staff meetings.

? Liaise with the appropriate presenters to ensure