Payroll Specialist

2 weeks ago


Johannesburg, South Africa Exclusively Remote Full time

Our client based in the USA is looking for experienced payroll specialist with excellent customer service.

**Requirements**:

- Superb communication skills, written and verbal, are obligatory.
- Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office programs and platforms with an intuitive ability to navigate information systems and different internet browsers.
- Excellent time management skills. Must be able to prioritize tasks efficiently without direction.
- Answers customer calls and online chats.
- Provides timely and accurate information to incoming customer order status and product knowledge requests.
- Provides timely feedback to the company regarding service failures or customer concerns.
- Utilizes all resources and tools to troubleshoot and diagnose customer issues.
- Follows up customer calls where necessary.
- Documents all call information according to standard operating procedures.
- Maintain a dynamic knowledge of all company procedures and policies.
- Ability to multitask
- Strong organizational skills
- Experience with 20-30 line switch board
- Above average math skills and enjoy working with numbers
- Past experience with Payroll preferred
- This is a remote working opportunity from Monday - Friday from 4pm - 12am SA time
- Own laptop 16 Ram50/Mbps
- Job Types: Full-time
- Experience Customer service/ Reception: 3+years (required)

Application Question(s):

- Have you worked for a company that offers payroll services to clients?


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